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Call 9-1-1. Then call PG&E at 1-877-660-6789. Still need assistance? Try the Help Center, call residential customer service at 1-877-660-6789 or contact other departments. Emergency information. Suspect an emergency? Call 9-1-1. Get more emergency information. Report a non-emergency.
- Help
Pacific Gas and Electric Company (PG&E) provides natural gas...
- Help
Find PG&E customer service support for account issues.
Pacific Gas and Electric Company (PG&E) provides natural gas and electric service to residential and business customers in northern and central California.
For Solar or Electric Vehicle customer service, please call 1-877-743-4112. For Agricultural customer service, please call 1-877-311-3276. For Building and Renovation customer service, please call 1-877-743-7782. For all other questions or to reach a general representative, please call 1-800-743-5000
Visit our Contact Us page for information on how to reach a customer service representative. Once in our Contact Us page, scroll down to Contact PG&E Departments and click the arrow on the right. Most customer concerns and questions can be resolved through self-service.
Most customer concerns and questions can be resolved through self-service. To avoid potentially long wait times, we encourage you to search for your question in our Help Center before trying to call. Visit our Contact Us page for information on how to reach a customer service representative.
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PG&E is one of six regulated, investor-owned electric utilities (IOUs) in California; the other five are PacifiCorp, Southern California Edison, San Diego Gas & Electric, Bear Valley Electric, and Liberty Utilities. [7]