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Customer support and answers to common questions. If you smell natural gas or suspect an emergency, leave the area now and call 9-1-1. If you see downed powerlines, stay away. Don’t exit your car or home. Call 9-1-1. Then call PG&E at 1-877-660-6789.
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Pacific Gas and Electric Company (PG&E) provides natural gas...
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Pacific Gas and Electric Company (PG&E) provides natural gas and electric service to residential and business customers in northern and central California.
For Solar or Electric Vehicle customer service, please call 1-877-743-4112. For Agricultural customer service, please call 1-877-311-3276. For Building and Renovation customer service, please call 1-877-743-7782. For all other questions or to reach a general representative, please call 1-800-743-5000
Most customer concerns and questions can be resolved through self-service. To avoid potentially long wait times, we encourage you to search for your question in our Help Center before trying to call. Visit our Contact Us page for information on how to reach a customer service representative.
Energy Usage, Rates & Efficiency. Outages & Safety. Service Requests
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Visit our Contact Us page for information on how to reach a customer service representative. Once in our Contact Us page, scroll down to Contact PG&E Departments and click the arrow on the right. Most customer concerns and questions can be resolved through self-service.
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