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  1. Choose how you'd like to log in. You can use your customer number or your card number.

    • Login

      Choose how you'd like to log in. You can use your customer...

    • Registration

      Setting up Online Banking will only take a few minutes. If...

    • Contact Us

      If you need help with a NatWest mortgage application please...

    • Ask a Question

      A card reader is a security device needed by all customers...

  2. Sign in to Online Banking. When you sign in, we’ll ask for: your username. your password. part of your memorable information. If you don’t know these or they aren’t working, you can reset them online. Sign in now.

  3. Go to the Internet Bank log in page. Enter your customer number. Enter your date of birth. Choose Continue. You’ll then get the option to log in using: your passnumber and a code sent to you by text, or; your debit card and card reader.

  4. Log on to Internet Banking. When you log on, we’ll ask for: your User ID. your password. part of your memorable information. If you don’t know these or they aren’t working, you can reset them online. Log on now.

  5. If you're having problems logging in to Online Banking, you may need to clear your internet browser's cache or update the browser. Below is a guide to clearing the cache for the most common browsers. You can also find the information in your browser's 'help' section. PC users:

  6. Log into Internet Banking. When you log in, we’ll ask for: your username. your password. part of your memorable information. If you don’t know these or they aren’t working, you can reset them online. Log in now.

  7. Internet Bank | Login | Nationwide. Let us know who you are. Customer number Your unique number for online banking. It’s like a username for when you log in. Forgotten your customer number? Remember me (do not select for shared computers) Continue.