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  1. Contact Us – Bureau of Consular Affairs. If you have a question about a visa, passport, or assistance for U.S. citizens abroad, please visit thi s page.

  2. Feb 23, 2024 · Locate a U.S. embassy, which can help U.S. citizens in an emergency, replace a passport, and more. Non-citizens can get help with visas to come to the U.S.

  3. List of U.S. Embassies and Consulates. Civil and personal documents may differ from country to country, depending on availability. There may be additional instructions for obtaining civil documents or additional documents you need to submit. These will be submitted to the NVC in Step 9.

  4. Check the estimated wait time for a nonimmigrant visa interview appointment at a U.S. embassy or consulate. Note: Please check the individual embassy or consulate website to determine if your case is eligible for a waiver of the in-person interview.

  5. If you need to contact us directly, the table below will guide you to the best contact information for your particular situation. Please note as part of our modernization process, the Visa Office does not respond to inquiries through the mail.

  6. The Bureau of Consular Affairs provides passport services to U.S. citizens, issues Visas to enter the U.S., manages the Diversity Visa Lottery, and provides services to U.S. citizens abroad.

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  8. The first step in applying for a U.S. nonimmigrant visa is to complete your application. It takes approximately 90 minutes to do this. After you submit your application, you can move on to the next steps such as scheduling your interview. Important: Before You Start. Learn about Types of Visas.