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The Attorney General provides Consumer Alerts to inform the public of unfair, misleading, or deceptive business practices, and to provide information and guidance on other issues of concern.
Due to the number of illegal robocalls made to Michigan residents, Attorney General Nessel launched the Michigan’s Crackdown on Illegal Robocalls Initiative. Use this form to file a complaint when you receive illegal robocalls. The data collected will help us in the fight against illegal robocalls.
- Robocalls (5,516 complaints). As a new category in the top 10, it includes illegal robocalls, telephone solicitations and telemarketing. With the launch of Michigan’s Robocall Crackdown Team in late 2019, Michigan is now recognized as a leader in combatting illegal robocalls.
- Price-gouging (4,522 complaints). This is the first time that price-gouging has made the top 10 list. Most consumers reported significant price increases on items such as face masks, gloves, toiletries, food and other items during the COVID-19 outbreak.
- Retail (2,433 complaints). Retail complaints include purchases that involved late deliveries or products that were never delivered. Other complaints include the purchases of appliances, furniture and other items that were defective or did not work as advertised.
- Telecommunications, Cable, and Satellite TV (1,880 complaints). This category includes complaints against wireless communications, cable and satellite TV services with most of the reports being billing and service issues.
Mar 5, 2019 · GRAND RAPIDS, Mich. — In honor of National Consumer Protection week, Michigan Attorney General, Dana Nessel's, office released a top 10 list of consumer complaints.
Mar 8, 2024 · In 2021, AG Nessel received the National Consumer League’s “Trumpeter Award” in recognition of her outstanding work to protect Michigan consumers from harm. Attorney General Nessel is also advocating for stronger protections in the Consumer Protection Act.
Mar 1, 2021 · Last year, the Michigan Department of Attorney General received and processed nearly 24,000 consumer complaints. “Each year, my office tracks consumer complaints to ensure that we’re keeping...
Mar 24, 2022 · Tax, pet scams top list of concerns. It seems like scammers are after your money now more than ever. That’s why we’re teaming up with Michigan Attorney General Dana Nessel to help keep you...
