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From unresponsive customer support lines to non-existent complaints procedures, some online retailers' make you wish you ordered elsewhere. Nine retailers in our survey - JD Sports, Funky Pigeon, Appliances Direct, Scan, Homebase, Debenhams, Carphone Warehouse, The Range and Sports Direct - scored just one star out of five for overall service, landing at the bottom of our table.
Here is a starting list, compiled in the brilliant blog ‘ Written With Love by u/morkiemaiden of online companies to AVOID. 2SBest. Airydress. Ali Express (Some items with unreliable sellers) Amazon (non- Prime items) Annie Cloth. AreaLook.
Terrible completely ignore customer. Placed an order on 30/11/2023 and although they have taken payment and sent confirmation email stating items would be delivered in 2-3 days still no delivery . Multiple emails to customer service and no response .
NICCI BOUTIQUE - INFERIOR QUALITY & BAD CUSTOMER SERVICE. Nicci Boutique owners have a pathetic attitude I sent them a mail re. a pair of imported pants I purchased (their Italian range of clothing is extremely inferior in quality) They agreed that their seems to be a problem with "stretch"in the fabric etc. as per feedback from several ...
Feb 15, 2019 · Send all letters by recorded delivery, so you can prove they received it, and always save a copy. Your letter should mention any statutory rights you think have been broken. Also check the Advanced Consumer Rights section to see if there are other areas you can use to add weight to your complaint.
Jun 2, 2023 · 1. Consumer Reports. For unbiased, data-driven information, Consumer Reports is a fail-safe option for product ratings and reviews. As a non-profit organization, Consumer Reports has been an unbiased source of information for consumers since 1936 (before online reviews were even popular!).
Dec 6, 2018 · 3. Examine the Writing—and the URL. Take a close look at how the website is written, starting with the URL and on to the product and customer-service pages. The URL is important because in a ...
