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Track your order. If your seller is using a tracked delivery service, you’ll be able to view carrier information and your order’s current location. If your item isn’t sent with tracking, you’ll be able to see the expected delivery date for your package. Track your item. You can also check your order’s delivery status in your Purchase ...
- Contacting a Seller
How you contact a seller on eBay depends on whether you've...
- Your eBay order number
Your order confirmation email; Where to find your order...
- Shipping & Tracking
Global Shipping Programme. The Global Shipping Programme can...
- Contacting a Seller
You’ll see items you bought in the last 60 days when you go to your purchase history. To see older items you’ve bought, you can change the date range displayed. Go to See orders from at the top of your purchase history and choose the year from the dropdown. Your purchases will automatically update to reflect the year you selected.
Your order confirmation email; Where to find your order details. You can find all the information about a purchase, including postage address, order number, and tracking details, in your order details. Follow these steps to find your order details: Select Purchase History - opens in new window or tab. Find your item in the list. Select View ...
Global Shipping Programme. The Global Shipping Programme can help you reach millions of buyers in over 100 markets around the world. You're protected from negative and neutral Feedback, and have control over which of your items you want to send through the programme. Find answers to your postage and tracking questions.
- When Tracking Is uploaded Automatically
- How to Add Tracking Details
- Marking An Item as Dispatched
- Item Not Received Requests
- International Tracking
- Troubleshooting Tracking Issues
- Insuring Your Packages
When you buy and print labels using eBay Delivery, tracking is uploaded automatically and you could also save money on postage with our special carrier rates. We also upload tracking automatically for some orders using eBay's Virtual Tracking Number (eVTN). We add a unique, seven-character code to the second line of your buyer's address (e.g. 'ebay...
Adding tracking details gives you additional protection and access to the eBay Premium service and discount, providing your listings are eligible. Once you've sent your item, you can add tracking details, whether your item was bought by an eBay member of a guest buyer. Here's how: 1. Go to the Orders- opens in new window or tabsection of My eBay. 2...
An item will be automatically 'marked as dispatched' if you use an eBay postage label or manually upload a tracking number. If you posted an item to a buyer using a different method and it is still not showing as dispatched, here's how to manually mark it as dispatched: If you're using Seller Hub: 1. Go to the Awaiting dispatch- opens in new window...
If a buyer opened an item not received request, but tracking details later show the item has been delivered to the buyer's postcode, the request will be automatically closed. Both you and the buyer will get an email notification. The buyer will be able to ask eBay to step in within that 24 hours if they still haven't received the item.
You can add tracking details for items you're sending internationally in exactly the same way as for domestic orders. The Global Shipping Programme (GSP)is the easiest way to manage international postage and logistics, and we'll add tracking to your order automatically. If you're not using GSP, you'll have to add tracking to the order yourself. Mak...
If you experience any issues tracking items you've sold, or if the tracking information on eBay is different from the details displayed on the carrier site, try the following: 1. Check that you've uploaded the correct tracking number. The tracking number on eBay should match the tracking number on the carrier site 2. If the uploaded tracking number...
As a seller, you're responsible for the safe delivery of your items to the buyer. So you might want to consider purchasing insurance, particularly for high value goods. Check with your postage carrier to find the best coverage. You can include the cost of insurance in your postage rates, but you can't charge it as a separate cost.
Nov 6, 2020 · How to track an eBay order. 1. Log into your eBay account and hover over "My eBay" at the top right corner of the homepage, then click "Purchase History" from the menu. 2. Locate the item you want ...
People also ask
Can I track an eBay order?
How do I track my eBay guest order?
How do I know if my order is complete on eBay?
How do I Check my order's delivery status?
Check your open request. Once you've opened a request, the seller should respond to you within 3 business days. You can check on the request at any time to see the seller's replies and to find out what you need to do next. Check my request status. If it's less than 3 business days since you opened the request, give the seller more time to respond.
