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If you can't sign in to your Google Account in Gmail, Google Drive, Google Play, or elsewhere, select the issue that most closely applies to you. Follow the instructions for help getting back in...
Apr 9, 2024 · 1. Go to the Microsoft account security page and sign in with your Microsoft account. 2. Under the "App passwords" section, select "Create a new app password." 3. Follow the instructions to create a new app password. 4. Use the app password to sign in to your Outlook account.
- Use a Different Sign-in option/method. In case the PIN sign-in method does not work, you can try using another sign-in option if available. For example, you can try using your password or fingerprint to sign in to Windows.*
- Keep your System On for 2 hours. If you or someone in your home tried to log in to your computer with the wrong password or PIN several times, Windows thinks it's a security risk and blocks access.
- Reset your Microsoft's Account PIN or Password.* If you cannot login to Windows with your MS account's Password or PIN, you can try resetting the PIN or password of your MS account.
- Unlock Locked Account in Windows 10/11 Pro. If you can login to Windows using another account* and you own a Windows 11/10 Pro, Education or Enterprise edition**, try to unlock/enable your account using the "Local Users and Groups" console.
Click Sign in. If that doesn't fix the problem, try these steps and attempt to sign in after each one: Clear your browser's cookies. Quit and then restart your browser. Use a different supported web browser. Try signing into a different sign-in page, like our primary sign-in page or the Yahoo Mail sign-in page.
- Overview
- Restart your device
- Check your internet connection
- Check your password
- Reset your PIN
- Reset your password
- Sign in with a different account
- Sign in using Safe Mode
- Sign in with a temporary profile
- Sign in with Windows Hello
Here are some things you can try if you’re having trouble signing in to a Windows 11 device, including problems signing in after upgrading to Windows 11.
If updates are available, select Power > Update and restart to restart your device and finish installing updates.
Make sure you’re connected to the internet by selecting Network on the lock screen of your device. If you’re having problems connecting to Wi-Fi or the signal is weak, try connecting your device directly to the router or modem with an Ethernet cable.
If connectivity problems persist, check your internet connection using a different device to see if it’s a network problem.
Try the following when typing your password to sign in:
•Type your password using the on-screen keyboard. Select Accessibility > On-screen keyboard and select the keys to type your password.
•Make sure Caps Lock is off.
•Check that you’re entering the right information: a password in the Password field or a PIN in the PIN field. If you’re using a Microsoft account, you can switch between entering a PIN and a password by selecting Sign-in options.
•If you use more than one keyboard layout, make sure the keyboard language you’re trying to use is selected. To check your keyboard layout, select the input method (a three-letter code in the bottom-right corner).
•If you recently changed your password, try entering your previous one again. If your previous password works, you’ll need to lock your device and then unlock it using your new password.
If you're having trouble using your PIN to sign in to Windows 11, try resetting your PIN. Here's how:
1.On the sign-in screen, select I forgot my PIN below the PIN text box. If there are multiple accounts on the PC, choose the one you need to reset.
2.On the Enter your password screen, type the password for your Microsoft account, and then select Next.
3.On the Help us protect your info screen, choose to receive your security code either as a text or email message. If you select text, type the last four digits of your phone number, and then select Send Code. Learn more about security info and security codes
4.When you get the code as a text or email message on a separate device, enter it on the Enter the code you received screen, and then select Next.
5.In the Set up a PIN dialog box, enter your new PIN and confirm it. Your new PIN is now set.
How to reset your password depends on whether you’re using a Microsoft account or a local account to sign in.
To find out which kind of account you have, select Sign-in options on the sign-in screen. If you see the Microsoft account icon, you're using a Microsoft account. If you only see the Password icon, you have either a domain (work or school) account or a local account.
If you have a Microsoft account:
1.On the sign-in screen, type your Microsoft account name if it's not displayed. If there are multiple accounts on the PC, choose the one to reset.
2.Select I forgot my password below the password text box.
3.On the Recover your account screen, type the characters displayed in the box below Enter the characters you see, then select Next.
If you have multiple accounts on your device, try signing in with another account. On the lock screen, select another account from the list in the lower left. To sign in with an account that’s not listed, select Other user and type that account’s user name and password.
Starting your device in Safe Mode can help troubleshoot sign-in problems. If you can sign in using Safe Mode, it means that basic device drivers and default settings weren’t causing the sign-in problem.
To restart in Safe Mode:
1.Restart your device by selecting Power > Restart. When you see the sign-in screen, hold the Shift key while you select Power > Restart.
2.After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart.
3.After your PC restarts, you'll see a list of options. The preferred option is to select 5 or press F5 for Safe Mode with Networking.
Learn more about signing in to Safe Mode when you experience a black screen or blank screen problem.
If you try to sign in to Windows 11 and receive the error message, "We can't sign in to your account," Windows will create a temporary profile and sign you in to that one. Get more info about this error message
Having trouble signing in to Surface with Windows Hello? Try these solutions to fix the problem.
If you get a "Temporary Error (502)" message when you try to sign in to Gmail, your mail is temporarily unavailable. This error usually goes away quickly, so try signing in again in a few...
People also ask
What if I don't have an alternate sign-in option?
Why can't I sign in with a pin?
How do I sign in with an account not listed?
How do I log in If I Can't get my PIN?
What should I do if I can't log in immediately?
Why is my sign-in option disabled?
Sep 21, 2023 · If you don't have an alternate sign-in option enabled or have forgotten the password, you'll need to wait for two hours and then try to sign in again with the sign-in PIN. Make sure your PC remains turned on for two hours for it to work.
