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  1. Sign in to Online Banking. When you sign in, we’ll ask for: your username. your password. part of your memorable information. If you don’t know these or they aren’t working, you can reset them online. Sign in now.

  2. Customer sign in. Use this service to access your existing accounts and apply for new products. Before you start, make sure you have your mobile phone available. You'll need this to sign in to our Online Service. My customer ID.

  3. Service your Virgin Money products online - service your credit card, check your savings and investments and top up your prepaid card. Browse our latest deals and discounts.

  4. Go to the Internet Bank log in page. Enter your customer number. Enter your date of birth. Choose Continue. You’ll then get the option to log in using: your passnumber and a code sent to you by text, or; your debit card and card reader.

  5. Forgotten your username? Not registered yet?

  6. Log on to Internet Banking. When you log on, we’ll ask for: your User ID. your password. part of your memorable information. If you don’t know these or they aren’t working, you can reset them online. Log on now.

  7. Download our Mobile Banking app. Register for Online Banking. Sign in to Online Banking. Reset your sign in details