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At National Grid Electricity Distribution, we provide the power to homes and businesses in the Midlands, South West and Wales. We respond when power cuts happen, get you connected to the network and modify existing supplies, plus much more.
- Contact Us
If you’ve got a general enquiry, then you can contact us...
- Customer Service
Customer service initiatives include: Providing clear and...
- Power Cuts in Your Area
You can choose from getting updates before, during and after...
- About Us
We get asked by customers what role National Grid plays in...
- Careers
National Grid Electricity Distribution is a leading employer...
- Our network
We transfer power safely and securely from the National Grid...
- Technical Information
National Grid Electricity Distribution Property Investments...
- Customers & community
National Grid Electricity Distribution (South West) Plc...
- Contact Us
Email. Password. Remember me. Register. Forgot email? Forgot password?
If you’ve got a general enquiry, then you can contact us between 8 am and 5 pm Monday to Friday on 0800 096 3080, or fill out our contact form. Enquire now.
- What Does Right First Time, Every Time Mean?
- Here’s How We Can Help
- Advice For Landlords and Non-Connected Or Private Customers
We aspire to get it right first time for every customer query, every time. We don’t just say it; we live it. Five core principles guide our actions: 1. Taking personal responsibility 2. Working with others to find a solution 3. Following the problem until the end 4. Keeping the customer informed 5. Following the Golden Rule - treat customers the wa...
Our handy guide to customer services includes everything you need to know about contacting us 1. How to contact National Grid 2. How to register for priority services 3. Power cuts – helpful advice to protect you and your home 4. Planned interruptions to your electricity supply 5. When we visit your home and arrangements for access to your premises...
In some cases customers have contracts or connections with other organisations which means they might be affected by a power cut without actually being a National Grid customer - they are not directly connected to our network. Examples of this could be customers in care homes, or living in multi-occupancy accommodation, where a landlord is responsi...
To view your bill online: Log in to My Account. Go to Bills & payments. Click on ‘View latest bill details’ to view your current bill, or select one of your past bills from your ‘Account History’.
Your online Business energy account to manage your contract on the go - submit meter readings, manage your bills, make a payment and view supply information: > Login here. If you are a SmartestEnergy Business customer, but don’t have access register online. To raise any related questions contact us.
People also ask
What does the Midlands Electricity Board do?
Is Midlands Electricity listed on the FTSE 100?
Where did the East Midlands board serve?
Midlands Electricity. The Midlands Electricity Board was the public sector utility company responsible for the purchase of electricity from the electricity generator (the Central Electricity Generating Board from 1958) and its distribution and sale of electricity to customers in the Midlands of England prior to 1990.
