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At National Grid Electricity Distribution, we provide the power to homes and businesses in the Midlands, South West and Wales. We respond when power cuts happen, get you connected to the network and modify existing supplies, plus much more.
- Contact Us
National Grid Electricity Distribution (South West) Plc...
- Customer Service
How to contact National Grid. How to register for priority...
- Power Cuts in Your Area
View map. Register for storm updates You can choose from...
- About Us
View business services ... We get asked by customers what...
- Careers
National Grid Electricity Distribution is a leading employer...
- Our network
View all our current Section 37 planning notices forming...
- Technical Information
National Grid Electricity Distribution Property Investments...
- Customers & community
View our accounts and understand how we’re delivering value...
- Contact Us
- What Does Right First Time, Every Time Mean?
- Here’s How We Can Help
- Advice For Landlords and Non-Connected Or Private Customers
We aspire to get it right first time for every customer query, every time. We don’t just say it; we live it. Five core principles guide our actions: 1. Taking personal responsibility 2. Working with others to find a solution 3. Following the problem until the end 4. Keeping the customer informed 5. Following the Golden Rule - treat customers the wa...
Our handy guide to customer services includes everything you need to know about contacting us 1. How to contact National Grid 2. How to register for priority services 3. Power cuts – helpful advice to protect you and your home 4. Planned interruptions to your electricity supply 5. When we visit your home and arrangements for access to your premises...
In some cases customers have contracts or connections with other organisations which means they might be affected by a power cut without actually being a National Grid customer - they are not directly connected to our network. Examples of this could be customers in care homes, or living in multi-occupancy accommodation, where a landlord is responsi...
We explain everything you need to know about your energy bills and payments. This includes bill frequency, best ways to pay and how to get help to pay your bill.
Find my electricity supplier. If you don’t have a recent electricity bill, you’ll first need to find out who your network operator is, then ask them for your supplier's details. Follow these...
Midlands Electricity. The Midlands Electricity Board was the public sector utility company responsible for the purchase of electricity from the electricity generator (the Central Electricity Generating Board from 1958) and its distribution and sale of electricity to customers in the Midlands of England prior to 1990.
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People also ask
What does the Midlands Electricity Board do?
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You can find your account number in MyAccount and on your EDF bills, email and letters. MyAccount lets you manage your energy account online and on the app at any time. It lets you view your bills, make payments, send meter readings, see your energy use, and more.
