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  1. Oct 4, 2024 · If you're using Outlook for Windows, see Fixes or workarounds for recent issues in Outlook for Windows. If you're having problems accessing Outlook.com, you can see the status of Microsoft Office Online Services at the Service Health portal. If you're having problems sending or receiving email, read how to Fix Outlook.com email sync issues.

  2. If you have a Microsoft 365 for home subscription, or you purchased a one-time download of Office 2016, click the Contact Us link at the bottom of this page. Ask the community Get help from experts in our forums: Office on Windows forum for personal, home, or university users Microsoft 365 community forum for business users. Provide feedback in ...

  3. In Outlook 2016, choose File. Choose Account Settings > Account Settings. On the Email tab, choose your account (profile), and then choose Repair. Note: The Repair option isn't available if you're using Outlook 2016 to connect to an Exchange account. Follow the prompts in the wizard, and when you’re done, restart Outlook.

  4. May 11, 2021 · Type cmd on the Start screen to find the Command Prompt then right click on it and choose Run as Administrator. Paste this in the command window and press enter to revert to the April 23 build, the last known good version. "C:\Program Files\Common Files\microsoft shared\ClickToRun\officec2rclient.exe" /update user updatetoversion=16.0.13901.20462.

    • Check Your Internet Connection. When Outlook stops syncing emails, the first thing to do is check your internet connection. Your connection may not be working, causing Outlook to unable to send and receive emails.
    • Disable Outlook's Offline Mode. Outlook has an offline mode that allows you to work with your emails without being connected to the internet. This mode may be enabled, causing the app to not sync your emails.
    • Manually Update Your Email Folders. When Outlook's automatic sync fails, manually force the app to sync your email folders. This only requires clicking a single button in the app.
    • Change Your Email Sorting Order. You or someone else may have sorted Outlook emails in such a way that the most recent ones aren't displayed at the top.
  5. May 12, 2021 · A new update prevents users from creating or viewing email in Microsoft Outlook desktop client, according to numerous user reports. Microsoft’s Outlook has suffered a massive hour-long outage ...

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  7. Run Windows Update: If your Outlook client software or Windows operating system software is out of date, you might have problems sending and receiving email. Run Windows Update to make sure that you have the latest updates for Outlook and other desktop applications for Microsoft 365. For Windows Update instructions, see Windows Update: FAQ.

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