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In Japan, we have partnered with SoftBank for the purchase and provisioning of Calling Plans for customers with a billing address in Japan. SoftBank will sell their Calling Plans, provide user numbers for Japan, and provide the support for phone number management. However, service numbers and licenses for audio conferencing, auto attendants, and call queues will still be sold and managed by Microsoft 365 and Office 365.
For more information on the SoftBank Calling.
Use this table to find information on getting and managing phone numbers in Japan for Microsoft Teams.
For more information, see Manage phone numbers for your organization.
Aug 26, 2023 · If you're experiencing difficulty adding your phone number to your Microsoft account in Nepal and receiving a message that the country code is not supported, you can also try Alternative Verification Methods.
Mar 15, 2024 · Use the below tables to find all the relevant information on number availability, eligibility and restrictions for phone numbers in Japan. Number types and capabilities availability
Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
Phone number: 0120 996 680 (Office 365 Enterprise) 0120 628 860 (Other plans, like Microsoft 365 Business Basic, Microsoft 365 Business Standard, or Microsoft 365 Business Premium)
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Get phone numbers transferred over to Microsoft 365 or Office 365 for call queues in Japan. Please contact SoftBank Calling to transfer service phone numbers. They will then add those numbers to your organization.