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  1. Customer service phone numbers. For help, follow the Get help link below. Describe your problem, and we'll provide self-help or connect you to the most appropriate support, which may include chat or request a call — we’ll call you, so you don’t have to wait.

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  2. Phone number: 1 800 865 9408. Billing support hours: English: Monday through Friday 9 AM-5 PM Local French: Monday through Friday, 9 AM-5 PM ET

  3. Jul 10, 2024 · Should you encounter this situation, you can contact the online support team, inform them that you require phone service, and leave your phone number; they will then arrange for a specialist to assist you with your issue.

  4. Find Authorized Service Provider Contact Information for Japan. To get in-person service for your Surface, you can visit a Microsoft Authorized Service Provider to get quality service performed by trusted experts using certified parts.

  5. We're here to help. Tell us your problem so we can get you the right help and support.

  6. If you're an admin on the account you can also call (800) 865-9408 (toll-free, US only). If you’re outside the United States, see the global support phone numbers.