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  1. Customer service phone numbers. For help, follow the Get help link below. Describe your problem, and we'll provide self-help or connect you to the most appropriate support, which may include chat or request a call — we’ll call you, so you don’t have to wait. For even faster help, search for your topic on our site. Get help.

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  2. Note. To better protect your organization, we added a PIN-based verification step to our existing phone-based verification process. If you contact us from a number that isn't registered with your organization profile, the Microsoft support representative sends a verification code to the registered email or phone number in your Microsoft 365 admin center profile.

  3. Jul 10, 2024 · Should you encounter this situation, you can contact the online support team, inform them that you require phone service, and leave your phone number; they will then arrange for a specialist to assist you with your issue. Contact Microsoft Support. Enter contact there: Contact - Microsoft Support. Select Contact support.

  4. Before arriving at the Authorized Provider (ASP), please back up your data. The data on your Surface may be erased as part of the service process. However, if you prefer, you can erase your data yourself prior to your visit. Please bring your original receipt, invoice, or copy to confirm the warranty status of your device.

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  6. May 23, 2023 · SoftBank will sell their Calling Plans, provide user numbers for Japan, and provide the support for phone number management. However, service numbers and licenses for audio conferencing, auto attendants, and call queues will still be sold and managed by Microsoft 365 and Office 365. For more information on the SoftBank Calling.

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