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  4. Has anyone found a way to contact Amazon.co.jp customer support? I've checked their website in English and Japanese and cannot for the life of me find out how to get in touch with them. I even called Amazon US and they gave me a defunct phone number and a URL that redirects to the help page.

  5. How do I contact your customer service? Amazon.co.jp offers Customer Service in English, Japanese, and Chinese. You can contact us by phone, online chat, or email.

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  7. Jul 10, 2024 · Should you encounter this situation, you can contact the online support team, inform them that you require phone service, and leave your phone number; they will then arrange for a specialist to assist you with your issue.

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