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Customer service phone numbers. For help, follow the Get help link below. Describe your problem, and we'll provide self-help or connect you to the most appropriate support, which may include chat or request a call — we’ll call you, so you don’t have to wait.
日本マイクロソフト株式会社. 〒108-0075. 東京都港区港南 2-16-3. 品川グランドセントラルタワー. 電話: 03-4332-5300. 最新情報. Surface Pro. Surface Laptop. Surface Laptop Studio 2.
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Authorized Service Providers (ASP): To get in-person service for your Surface, you can visit a Microsoft Authorized Service Provider to get quality service performed by trusted experts using certified parts.
•Before arriving at the Authorized Provider (ASP), please back up your data. The data on your Surface may be erased as part of the service process. However, if you prefer, you can erase your data yourself prior to your visit.
•Please bring your original receipt, invoice, or copy to confirm the warranty status of your device. But if you cannot provide an invoice, don’t worry! The ASP will verify your warranty status with your Surface’s serial number. Please view the update your warranty with proof of purchase page for more information.
•If your device or accessory is damaged, the warranty terms will determine whether it can be fixed or replaced.
•If your device or accessory is outside of its warranty period and you do not have an extended warranty, it may not be replaced, and you may need to pay for any repairs performed.
For current locations and more information please visit Surface 修理サービス | ビックカメラグループ (biccamera.co.jp)
If you don’t live near an Authorized Service Provider or need additional support, Contact Us.
Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
Jul 10, 2024 · Should you encounter this situation, you can contact the online support team, inform them that you require phone service, and leave your phone number; they will then arrange for a specialist to assist you with your issue.
Phone: 65-6882-8899. Fax: 65-6882-8866. This site in other countries/regions. What's new. Surface Pro. Surface Laptop. Surface Laptop Studio 2. Surface Laptop Go 3. Microsoft Copilot.
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What is a Japan office?
Tokyo. Our Japan office is in the heart of Tokyo, a transportation hub filled with shopping, entertainment, and activities. Here we operate primarily as a sales office for software, cloud services, devices, customer support and technology development.