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  1. British Gas contact details. Get quick answers to frequently asked questions about your energy or home services account or contact our advisors.

    • Help & Support

      Find help for all British Gas products and services...

    • My Account

      Access your account to see your bills, send meter readings,...

    • British Gas Contact Number: Existing Customers
    • Contact British Gas as A New Customer
    • Contact British Gas as A Business Customer
    • Other Ways to Contact British Gas
    • British Gas Contact Number: Quick Reference Table

    General Enquiries

    For all enquiries that you may have regarding your existing account, such as querying a bill or changing the way you pay your bills, the number for British Gas account enquiries will be helpful. Use the phone number 0330 100 0056. Lines are open Monday to Friday from 9 a.m. to 5 p.m. If you're an existing customer and your query is directly linked to your account, the above number is your first port of call. Bear in mind that the British Gas contact number for account enquiries is not open 24...

    Top up contact number

    Having problems topping up your prepayment meter? You can follow our step by step guidewhich details the most common issues people have with topping up and could save you having to wait on the phone. If you can't get it resolved simply, British Gas customers who have prepayment meters can use the number 0330 100 0303for any queries related to Pay As You Go billing. This number will help you with a wide range of queries, including topping up, changing from pay as you go to direct debit and usi...

    Complaints contact number

    If for whatever reason you have a complaint that you would like resolved or acknowledged by British Gas, you can communicate this in a number of ways. You can use the general online complaints form or give them a call on the phone number 0330 100 0056 Prepayment customers should call 0330 100 0303if you have a complaint. If you prefer to have things in writing you can send a complaint letterto British Gas using the following details:

    If you’re not a British Gas customer but you want to find out more about their energy tariffs, you can phone 0330 100 0056and select Option 3. Instead of calling, you can go to the British Gas websiteat any time of the day or night. You’ll find useful information about joining British Gas as a new customer. To get a quote, you just need to enter yo...

    If you currently use British Gas Business to supply energy to your company premises and you want to speak to someone about your business energy account, call 0330 037 2006. Representatives are available Monday to Friday from 8 a.m. to 6 p.m. Existing British Gas business customers can also log in to their account on the British Gas website to submi...

    As well as various customer service phone numbers, email addresses and postal addresses, there are even more waysto contact British Gas!

    Here is a quick reference guide to all the British Gas contact numbers available. Scroll up to read more information about the numbers and to find free contact numbers for British Gas.

  2. Customer service phone numbers. For help, follow the Get help link below. Describe your problem, and we'll provide self-help or connect you to the most appropriate support, which may include chat or request a call — we’ll call you, so you don’t have to wait.

  3. Dec 20, 2022 · Wait at least 30 minutes for your electricity key to be prepared. Go to your local Payzone and collect your new key. You can get in touch with British Gas using any of the following methods to receive your reference code: Call customer service – 0333 202 9802. Via WhatsApp – click here.

  4. To contact British Gas for customer service assistance or any other support matter, you can call their freephone sales & general enquiries helpline number: 0800 048 0202.

  5. Dec 1, 2023 · You can contact British Gas by phone or online. To contact customer service for assistance or to make a complaint, dial 0333 202 9532. If your service isn’t working or you have leaky water pipes, call 0333 200 8899.

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  7. Jan 29, 2024 · 📞 What is British Gas free phone number? Any British Gas contact numbers starting with 0800 are free to call! ⏱ What time does British Gas chat close? British Gas' live agents are available through their live chat from 9 am to 5 pm, Monday to Friday. 🛏 Is there a 24 hour number for British Gas?