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Customer service phone numbers. For help, follow the Get help link below. Describe your problem, and we'll provide self-help or connect you to the most appropriate support, which may include chat or request a call — we’ll call you, so you don’t have to wait.
- Overview
- How to prepare your Surface for an Authorized Service Provider
- Participating partners and locations
Authorized Service Providers (ASP): To get in-person service for your Surface, you can visit a Microsoft Authorized Service Provider to get quality service performed by trusted experts using certified parts.
•Before arriving at the Authorized Provider (ASP), please back up your data. The data on your Surface may be erased as part of the service process. However, if you prefer, you can erase your data yourself prior to your visit.
•Please bring your original receipt, invoice, or copy to confirm the warranty status of your device. But if you cannot provide an invoice, don’t worry! The ASP will verify your warranty status with your Surface’s serial number. Please view the update your warranty with proof of purchase page for more information.
•If your device or accessory is damaged, the warranty terms will determine whether it can be fixed or replaced.
•If your device or accessory is outside of its warranty period and you do not have an extended warranty, it may not be replaced, and you may need to pay for any repairs performed.
For current locations and more information please visit Surface 修理サービス | ビックカメラグループ (biccamera.co.jp)
If you don’t live near an Authorized Service Provider or need additional support, Contact Us.
Help for admins of small businesses. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
Jul 10, 2024 · You can find the Microsoft customer service numbers for your country or region in this document: Global Customer Service phone numbers - Microsoft Support. Please Note: These numbers may not always connect successfully. Should you encounter this situation, you can contact the online support team, inform them that you require phone service, and ...
May 23, 2023 · Get new service phone numbers for audio conferencing, auto attendants and call queues in Japan. Contact the TNS Service Desk for instructions. Get phone numbers transferred over to Microsoft 365 or Office 365 for users in Japan.
Contact us and support. Access resources, self-guided help, training, or get in touch with us.
Phone number: 0120 996 680 (Office 365 Enterprise) 0120 628 860 (Other plans, like Microsoft 365 Business Basic, Microsoft 365 Business Standard, or Microsoft 365 Business Premium)