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  1. View my parking notice. Please enter the notice number you received in the box below, and we’ll get you on your way. Have questions?

  2. Your customers can search for knowledge base articles to learn a task or search the community, if available, to ask fellow users questions. If your customers can't find an answer, they can submit a support request. For more information, see Help Center guide for end users.

  3. Managing payment methods on the Metropolis Billing Portal. How do I disable/enable automatic payments (AutoPay)? How do I make a one-time payment as a Subscription Admin? How do I initiate a wire or ACH bank transfer?

  4. Metropolis Payments processes all current and past-due payments for Metropolis locations. You can complete payment for your parking ticket, violation or notice by visiting payments.metropolis.io.

  5. Welcome to Metropolis Payments! Click Submit Request to get started!

  6. Payment methods. What types of payment does Metropolis accept? How do I add a payment method to my Metropolis account? How do I remove a payment method from my Metropolis account? How do I change my default payment method? Why do I have a pending $0.99 or $9.99 hold on my payment method?

  7. Submit a request. You can find this on the notice you received in the mail. If you've already signed up for Metropolis using a phone number, providing that number will help us find your account. Selecting the correct reason and providing supporting evidence will expedite the dispute process.

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