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  1. 1 day ago · In Florida Regulators Warned of Insurance Company Manipulations Years Ago, the Tampa Bay Times reported that state investigators quickly dismissed a complaint about United Property and Casualty (UPC) in 2021 without interviewing the whistleblower. At least seven other adjusters have come forward with similar allegations since then, suggesting a pattern of slow or inadequate investigations from ...

  2. Aug 16, 2023 · You can file your complaint by calling the Insurance Consumer Helpline at 1-877-MY-FL-CFO (693-5236) or do so online at MyFloridaCFO.com. After submitting your complaint, an email...

    • Kate Cimini
    • Florida Investigative Reporter
  3. Jul 1, 2015 · Actions taken after July 1, 2015, can be found on the Florida Division of Administrative Hearings' (DOAH) website. For further information, you may make a public records request via email or contact the Office of Open Government.

  4. Contact the insurance company or agent/agency and require them to provide an explanation for their actions. By statute, insurance companies/agencies have 14 days to respond to the Department once an insurance concern has been filed. We strive to resolve the issue within 30 days.

  5. The Florida Department of Financial Services’ Division of Consumer Services’ Insurance Consumer Helpline is able to assist with your insurance concerns and complaints. Difficulties settling an insurance claim. Improperly denied claim. Uncertainty of your rights as an insurance consumer.

  6. apps.fldfs.com › eService › DefaulteService Home Page

    The Division of Consumer Services is happy to assist you with your insurance questions and concerns or open a formal complaint.

  7. Jun 8, 2023 · Steps. Step 1: Search by insurance company name. Step 2: Choose the right subsidiary. Step 3: Choose a report option. Your state may also have complaint data. Common complaints against...