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  1. www.britishgas.co.uk › help-and-support › my-accountHelp & Support - British Gas

    Be suspicious of any email you weren’t expecting, or that asks you to do something unusual like make an unscheduled payment. Emails can show in your inbox as having come from ‘British Gas’ when they haven’t. Double-check the sender details for a @britishgas.co.uk email address.

  2. Jun 24, 2024 · If it's a fraudulent email, the address will not match that of British Gas. British Gas provides guidance on identifying fraudulent emails purporting to be from the company.

    • Sophie Buchan
  3. Sep 1, 2022 · If you think the email you received could be genuine, you should contact British Gas using its official contact number from its website to verify the authenticity of the email. Suspicious emails claiming to be from British Gas can be forwarded to phishing@centrica.com.

  4. Jun 22, 2024 · Alarm bells are ringing for British Gas users who've received an email offering a free boiler check. Now, it has emerged cyber criminals are using this new trick to scam the energy...

  5. Be wary if you receive a message that starts with 'Dear customer' or 'Hello', followed by your email address instead of your name, the experts say.

  6. Fortunately, British Gas has published a series of guidelines on its website for identifying scam emails and how to separate the authentic from the fraudulent. Here’s a list of things you should look for when trying to spot a phishing scam: British Gas emails always address the customer by name.

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  8. Sep 5, 2022 · British Gas customers are being targeted by a scam email offering them a £315 refund on their energy bills. Scammers are impersonating British Gas in an attempt to tempt customers to click...