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How long will it take to receive a refund? How do I return my online order? How do I cancel my return request? What is your returns policy? Will I get my delivery fee refunded? Which products cannot be returned? I checked out as a guest. How do I make a return? How do I return my item to an M&S store? How do I returns items by post?
We have multiple ways you can return items, with direct to our stores (including Foodhalls) being the fastest way to get your refund. To start your returns process: 1. Go to ‘Orders & Returns’ in your account . 2. Find your order and click ‘Return item (s)’. 3. Select your preferred way to return.
Where possible, you will be asked to return the products to us using one of our free returns options. If it is not possible for you to return the item, and if you are eligible for a refund or replacement, this will be discussed at the point of contact.
How to preplan, for a fuss free return. Visit 'Orders and Returns' in your account section. Choose your preferred return method - the fastest option is to return in-store. We'll email you a 'returns' barcode or find it on our app - Bring it with you when vou visit a store.
We keep clothing, beauty and homeware orders for seven days; after that we’ll return the items to stock and issue a refund via the original method of payment. If you can’t pick up within seven days, we can sometimes extend the holding period – please call your collection store to check.
Jul 26, 2023 · How do I return goods to M&S bought online? Thankfully M&S returns are as simple as ABC, plus they’re free! To return items bought online, visit ‘My Account’ on either the app or website. Click through to ‘Orders & Returns.’ The next step is to choose how you would like to return the items.
Aug 8, 2018 · 15. View. comments. Mark & Spencer is allowing customers to return clothing to its food-only stores as it prepares to close 100 shops. Shoppers will now be able to choose from 280 Simply...
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