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If you're dealing with a lost package or mailpiece, USPS can help with a Missing Mail Search. Learn how to find lost mail, file claims, and request refunds.
Missing Mail is mail that has not been delivered by the expected delivery date. This applies to packages that are undelivered, lost, or late. If it has been lost, late or missing for 7 days or more, you can: Go to for additional information: Find Missing Mail on USPS.com. Submit a Missing Mail search request at MissingMail.USPS.com
Find out how to file an insurance claim to get compensation if your insured USPS package was lost, damaged, or had broken or missing pieces.
Find information on missing, late, or damaged mail and packages, including how to file a claim and track your items.
May 6, 2023 · There are several reasons that the U.S. Postal Service might fail to deliver a package or piece of mail to its intended recipient. But luckily, there's a chance you can still recover it.
- Michael Bartiromo
Dec 4, 2020 · You can report a missing USPS package by filing a claim at the USPS claims site. The sender or receiver of a USPS package can file a claim, but the original purchase receipt must be...
Your tracking number can be found in the following places: Your sales receipt if you bought insurance at the Post Office™. Your email confirmation if you shipped from USPS.com. The shipping confirmation email you received from an online retailer.