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  1. Experienced a Flight Delay Or Cancellation? You Could Be Owed Up To £540 Per Passenger. Was Your Flight Delayed By 3 Hours Or More? Get Up To £540 Per Passenger. Claim Now!

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  1. Live flight status, flight tracking, and predictive data powered by Hyperfeed®. Crunching hundreds of gigabytes a day and enriched by artificial intelligence (AI) and machine learning (ML) algorithms, FlightAware’s HyperFeed engine delivers a complete picture of historical and predictive global aircraft movements and serves as the central ...

    • Live Flight Tracker

      Best Flight Tracker: Live Tracking Maps, Flight Status, and...

    • Flight Finder

      Find and track any flight (airline or private) -- search by...

    • Browse by Operator

      Best Flight Tracker: Live Tracking Maps, Flight Status, and...

    • Login

      Live flight status, flight tracking, and predictive data...

    • ADS-B

      FlightAware operates a worldwide network of ADS-B receivers...

    • Company

      FlightAware is a digital aviation company and operates the...

    • Airlines

      Watch the webinar on our predictive tech or learn more about...

    • Air Traffic Control

      FlightAware maintains the most complete historical and...

  2. Looking for flights more than 3 days in the past? Just want to see the flight tracker? FlightStats Global Flight Tracker - Track the real-time flight status of your flight. See if your flight has been delayed or cancelled and track the live position on a map. FlightStats is the recognized leader in commercial airline flight status tracking.

  3. Which reference number and where do I find it? You need to enter the claim reference number which you received when you reported your luggage missing or damaged. The reference number starts with AHL, OHD or DPR. Enter your reference number together with your surname on the tracking form above.

  4. Compensation. You may be able to claim back costs caused as a result of a delayed or cancelled flight – for example, accommodation costs or food and drink while waiting at an airport. You could also be entitled to compensation for a delayed or cancelled flight under certain circumstances. Visit our Expenses and compensation page.

    • What Should I Do If I Think I'll Miss My Flight?
    • I’ve Missed My Flight! What Happens Now?
    • Can I Rebook A Missed Flight?
    • Do I Have to Pay For A Full Ticket If I Miss My Flight?
    • Can I Get A Refund For A Missed Flight?
    • Does Travel Insurance Cover Missed flights?
    • What Do I Do If I Miss A Connecting Flight?
    • What If I’ve Booked Through A Tour Operator?
    • What Happens to My Checked Luggage When I Miss A Flight?
    • Should I Claim The Taxes Back For My Missed Flight?

    If it’s looking like you're going to miss your flight, call your airline immediately. Whether you’ve left for the airport late, have had an unfortunate flat tire or unreliable public transport means you’ll cut it too fine, the sooner you alert your airline, the more chance it has to solve the issue. In some cases, airlines could cancel your whole t...

    Putting aside missed connections for now (we’ll get to this later), you will probably be in one of two situations: either you’ve made it through security and are rushing to your gate or you’re barely in the departures hall. If it’s the former and boarding has closed while you’re still airside, you’ll need to tell airport staff. While they won’t hav...

    There’s no guarantee that you’ll be allocated a seat on a same-day departure with your airline if you miss your flight. In some circumstances, you may be put on a reserve or standby list, ready to go in the place of the next unlucky traveller who missed their plane. But if you’re travelling on a popular route, such as London to Rome, it may be easi...

    Last-minute tickets can be pricey and airlines have different rules as to how much you’ll need to pay for a missed flight. Some low-cost carriers, for example, offer a ‘missed departure’ or ‘rescue’ fee. Take Ryanair, for example. If you miss your flight with the Irish airline but make it to the desk up to one hour after your plane leaves, a €100/£...

    Unfortunately, if you’ve missed your flight through a fault of your own, you will not receive a refund from your airline. Generally, the only time you will get your money back is if the airline cancels your flight. The Civil Aviation Authority (CAA) advises that for travel to or within the EU, airlines are responsible for getting you on their next ...

    As with any other aspect of travel, your travel insurance policywill vary in the level of cover it provides for a missed flight. Often, this is an add-on to a standard policy or provided within more comprehensive policies. Again, if you’ve overslept or didn’t leave enough time to get to the airport and through security, it is nearly impossible to c...

    Did delays on your first flight cause you to miss your connection? The way you booked your ticket will determine what happens next. For travellers who booked from A to C via B on a single ticket, it is up to the airline to arrange another flight. However, if you or your travel agent booked A to B on one ticket, then B to C on another, it is your re...

    Package holidays will take care of everything from your flights and hotel to your airport transfers. Thanks to ATOL protection, they’ll also take care of you if any element of your holiday doesn’t go to plan. This includes missing your flight if a tour-operated transfer runs late. They are also responsible for arranging overnight accommodation if y...

    Those who can manage to fly with hand luggage onlywill have one less thing to worry about here. Because you may have missed your flight, but your checked luggage certainly didn’t! If your bags have flown without you, call ahead and let your airline know – they will safely store your belongings until you are reunited.

    If you do not take a booked flight, you can claim back the Air Passenger Duty tax paid as part of your ticket. This varies on the length of your trip and the class of your ticket, ranging from £13 for Band A flights less than 2,000 miles on the lowest class ticket to £601 for Band C flights over 5,500 miles for a higher rate. You will need to conta...

  5. Travel insurance. Most travel insurance policieswill include cover for missed departure. This should cover any travel expenses you incur in reaching your final destination. The maximum you can claim for this can vary though, from £250 to £1,000, and the insurance provider is only likely to pay out on evidence of a ‘valid claim’. Policies ...

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  7. If you've lost something in the terminal, follow these steps to get your missing items back. Search our database. Search our database. Everything handed in goes on our lost property database. Search at lhr.lostandfoundsoftware.com to see if your property has been found. It can take between 24 and 48 hours for items to appear on the database.

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