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  1. Choose how you'd like to log in. You can use your customer number or your card number. Customer number. This is your date of birth (DDMMYY) followed by your unique identification number. Forgotten your login details? Card number. Remember me. What does this mean? Not an online user? Sign up here.

  2. Explore solutions for issues connecting to NatWest's Online Banking site, including error messages related to Internet Explorer and Safari Browser.

  3. To log in: Go to Online Banking. Enter your customer number or card number and select 'Log in'. You'll be asked for three random characters from both your PIN and password. Type this then press 'Next'. If you're asked for a one-time passcode, have your mobile phone or card reader handy.

  4. If you have forgotten your Customer Number, your PIN and/or your password, the following will assist you to log back on to the service.

  5. Check your account balances and details from anywhere, 24/7. Transaction Limits. Set daily limits for different transaction types. Transfer funds effortlessly. No queues, no hassles. Favourite Accounts. Add your favorite accounts for easier and quicker transfers. Email Address.

  6. Choose how you'd like to log in. You can use your customer number or your card number. Customer number. This is your date of birth (DDMMYY) followed by your unique identification number. Forgotten your login details? Card number. Remember me. What does this mean? Not an online user? Sign up here.

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  8. After the brief registration process you will be able to use online banking straight away. Log in to the LGT SmartBanking app or via a web browser by entering your user ID and password, click on “Login” and discover all the features of LGT SmartBanking.