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Mar 31, 2020 · I received a text from a withheld number claiming to be bt. Saying that my contract would be terminated if i did not login to fix my bill. The site that the text contained is https://bt-alerts.com/ . I have also sent an email to phishing@bt.com as well.
Use this form to tell us about a scam or nuisance call. We’ll pass your report on to our partner Hiya, who’ll use it to improve call protection in the future.
If a possible scammer has got hold of your bank details or remote access to your computer, please call your bank right away. Follow our guide for help with identifying scam phone calls, texts and emails. You can also learn more about the steps you can take right now to better protect yourself online. If you believe that you have been the victim ...
May 23, 2023 · In future, applies to almost everyone, should you receive any offers for whatever at BT, always log-on to your MyBT to see whether the same offer or others are available there to you. If you still have the email, you should forward to : phishing@bt.com
If you’re worried the call may not be genuine, simply put the phone down. Common scams include: Recorded messages telling you your service will be disconnected. Automated messages asking you to press options on your phone to contact BT – you’ll be taken direct to a scammer if you do.
Report your issue to abuse@bt.com. We investigate and act quickly on any abuse reported to us. Whilst we may not be able to respond individually, we do act upon every email received. If you believe you have been victim of a scam, phishing or account take over fraud please visit www.bt.com/scams.
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Scam calls – how to deal with them. Hang up. If they claim to be from BT, report the scam call. Block the number if possible. If you feel the caller may be from a respected business but aren’t sure, end the call. Then look up the business's number and phone them yourself.
