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  1. New User? Sign up now. Pay As Guest. Having trouble logging in or have a question? Call (585) 922-1234or email mycare@rochesterregional.org. Communicate with your medical team. Get answers to your non-urgent medical questions. Access your test results. View many of your recent and past test results.

  2. To ensure that you are receiving Patient Portal emails please do the following: Add NextMD.com to your contact list, address list, safe list, or "Do Not Block" list. If you are using your own spam filtering software, please be sure that you are not filtering out email from NextMD.com. Account will be locked for 20 minutes after 4 failed login ...

  3. If you are under 18 you must contact your Primary Care Physician to activate your account. Request an Activation Code For questions or assistance, call (585) 922-1234 or email [email protected] with your full name, date of birth, address and phone number.

  4. Manage your healthcare anytime, anywhere with athenaPatient™. Meet athenaPatient, the free app that allows you to use your mobile device to: • Access your personal health information. • Securely message your care team. • View upcoming appointments. • Self-schedule your appointments.

  5. athenaHealth Login ... Logging in...

  6. That’s the idea behind the patient portal. A patient portal is a web-based tool. It allows you to have access to your health information 24 hours a day. A patient portal can provide different features. This varies based on the system that your provider uses. Typically, you can log on to your patient portal using a secure website with a ...

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  8. You also can request an activation code online by visiting mychart.urmc.rochester.edu, or by contacting our MyChart Customer Service Center 8 a.m. to 4:30 p.m. weekdays: 585-275-URMC (8762), 1-888-661-6162. Patients under 18 (and/or their parent/legal guardian) must speak with their doctor in person before signing up for MyChart.

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