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  1. Simple Step-by-Step Process. Create on Any Device. Customize to Fit Your Needs. Create a Service Agreement to Protect Your Rights and Ensure Your Compensation.

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  1. www.jtglobal.com › jthelp › contact-usContact us - JT Global

    Chat to us. Livechat is open 8:30 am to 5:00 pm Monday to Friday. My JT. Manage multiple JT services, view usage activity, billing information and more – 24/7. Report a problem / Raise a query. Complete this form and our team will review as soon as possible. Responses or follow-up contact will be 9:00 am to 5:00 pm Monday to Saturday. Visit us.

  2. Chat to us. Live chat is open 8:30 to 17:00 Monday to Friday. Call us - 882882. Sales & Billing - 9:00 to 17:00 Home & Mobile Faults - 8:00 to 19:00 Monday to Saturday. Visit Us. Our Retail stores are open 9:00 to 17:30 Monday to Saturday. Get the info you need. Find the right information in our Help Centre. Report a problem. Device and user guides

  3. You’ll need your JT account number (at the top of your bill) and your email address. Follow this link https://secure.jtglobal.com/consumer/jfn and select ‘Register Account’. Download your 'JT My Account' for free.

  4. On this page: All about your JT bill, including Direct Debit, charges, balance, credit, different payment options (card, transfer, cash), payment plans. You can also read about what you need to open a new account or closing your account.

  5. compensation payments must contact JT on 01534 882882 in Jersey or 01481 818152 in Guernsey, or any other specific number as may be provided to the Customer from time to time. 4.2. Customers must report service performance failures to JT by way of the telephone number provided or by notification via www.jtglobal.com. 4.3.

  6. MOBILE * Included in all plans: Use your minutes & texts in the UK, Europe & USA, plus FREE to receive calls. 2GB – Saver Plan | 2GB local data | Plus 2GB roaming data in the UK, Europe & USA | 250 worldwide minutes & texts | was £15 (£ 13.50)

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  8. Contact Us. For all Personal queries, call 01534 882882. Faults enquiries: Mon-Sat: 8am-9pm. Sun: 9am-6pm. Sales enquiries: Mon-Sat: 8:30am-5pm. Billing enquiries: Mon-Fri: 8.30-5.30pm & Sat: 8:30am-5.00pm. Contact us through the web: JT Personal Customer. JTHelp Facebook page: Mon - Fri 8.30am to 5pm.

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