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  1. Dec 2, 2019 · Consumer Reports asks, Are you sick of companies giving you bad customer service when you have a problem with billing or product performance? Learn how to get your complaints taken seriously...

  2. Oct 1, 2020 · Europe Books may have a legitimate seeming website, but there are reasons for Writer Beware to issue a warning about it.

  3. Aug 13, 2020 · I've gotten complaints about The Book Chambers (which is on my scam list–see the sidebar). The names of the contacts don't really mean anything–they aren't real people, but rather internet personas inhabited by telemarketers.

  4. Your first step to resolving a problem comes before there even is one—when making a purchase. Review the terms, looking beyond the price, warranty, or other basics.

    • Check What You'll Need When You Contact The Consumer Service
    • Call The Helpline
    • If The Helpline and Chat Aren’T Available
    • What We Do with Your Information

    Before you contact the consumer service, you should be ready to note down some information. To help the adviser give you the most relevant advice, you should be ready to give them as much of the following information as you can: 1. brief details of your problem, eg when you paid for the item or the service, how much you paid, how you paid for it, w...

    Citizens Advice consumer helpline: 0808 223 1133 Relay UK - if you can't hear or speak on the phone, you can type what you want to say: 18001 then 0808 223 1133 You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UKon the Relay UK website. Lines are open Monday to Friday, 9am to 5pm. Lines a...

    You can use one of our online forms to tell us about a consumer issue. Some of the forms are only available at the weekend. It’s important to use the right form so we can get in touch with you. If you use a different form, we might not be able to help you.

    We’ll use the information you’ve given us to answer your query. We might contact you to get your feedback on our service. We’ll also share your information with Trading Standards and other trusted organisations we work with to help their consumer protection work. They could contact you with more advice, or to ask for more information that will help...

  5. Feb 15, 2019 · If the company won't help over the phone, write a complaint letter and send it to the company's head office. (If it needs to go to a local office, it'll be passed on.) Send all letters by recorded delivery, so you can prove they received it, and always save a copy.

  6. Jul 14, 2010 · It is the top-scoring smart phone in our ratings. However, at the time that we were testing, we were reading and hearing about consumer complaints, about spotty reception and dropped calls.

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