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  1. NatWest Online Banking is easy, secure and lets you do all the things you need to do to manage your money online. Log in to NatWest Online Banking

  2. Online Banking In order to keep our systems up to date we require a short outage to our service. So that we don't cause you too much disruption, we do this in the early hours of the morning from 01:55 to 02:30.

  3. Personal Online Banking: Log on or sign up. Personal ID. Security number. You may know this as your 5 digit Registration Number or Customer PIN. Please Enter 5 digits security number and it is also known as Registration number or Customer PIN. Remember Personal ID. Please check the checkbox if you want to remember your Personal ID in this device.

  4. We're replacing the email service we used in Online Banking with a new online form. You can use this form to request: Redemption statement; Duplicate statement(s) Certificate of interest. For anything else, please call us on 0345 609 4343. Our lines are open Monday to Friday 8am to 6pm. We are closed on Saturdays, Sundays and bank holidays.

  5. This is the amount of money sent from the victim's account to the scammer, ranked out of 14 firms. For example, for every £1 million of Lloyds Bank, Bank of Scotland & Halifax transactions sent in 2023, £228 was lost to APP scams. APP scams received per £million transactions: smaller UK banks and payment firms.

  6. Guaranteed protection from fraud on your TSB account up to £1 million - T&Cs apply. We offer more fraud protection than any other UK bank. The first bank in the UK to offer this level of cover to customers. "A customer gave £2,972 to a fraudster who impersonated a court official demanding that an unpaid bill be paid.

  7. Nucleus Financial Platforms group runs Nucleus Wrap and James Hay Online. Customers benefit from the combined scale, expertise and technological know-how of two of the leading retirement-focused platforms in the UK.

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