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Customer Service. Many of your questions can be answered below, but if you need additional help, feel free to contact us. Track My Order. Change/Cancel Order Policy. Return Policy. Shipping Information. Our Price Match Guarantee. Pricing, Sales Tax, & Promotions. Check Gift Card Balance.
- Return Policy
JCPenney monitors return activity through the use of a...
- Product Recalls
Customer Service; Product Recalls; 2024 Recalls. Recall...
- Shipping Information
Check the item's product page for estimated delivery time or...
- Frequently Asked Questions
Customer Service; Frequently Asked Questions; Following a...
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Customer Service; Recycle fee info; Recycle fee info....
- Payment Options
Customer Service; payment options; Online Payments. Credit...
- Change/Cancel Order Policy
Simply go to “my bag” and chose “update quantity” or “edit...
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Customer Service; Rewards Terms and Conditions ; REVISED...
- Return Policy
3 days ago · JC Penney's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
- 6501 Legacy Dr, Plano, 75024-3612, Connecticut
- contact@jcpenney.com
- (800) 322-1189
Dec 18, 2020 · For information about a specific Program account (sometimes also referred to as a "profile") or other Program-related questions, contact JCPenney Customer Service by phone at 1-888-JCP-RWDS (1-888-527-7937).
Dec 7, 2015 · J.C. Penney customer support is available by phone at (800) 322-1189. What is J.C. Penney’s customer service email address? J.C. Penney’s email address is [email protected] .
Customer Service. (800) 322-1189. support@jcp.com. @askjcp on Twitter. Sign up to receive updates from the JCPenney Newsroom to your inbox.
JC Penney Corporate Office | Headquarters Avarage Rating: 6501 Legacy Dr Plano, TX 75024 Phone: (972)431-1000 Website: www.jcpenney.com
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Apr 14, 2023 · JCPenney complaints contacts. Call Customer Care on (800) 322-1189. Visit Customer Care Information. Call Headquarters on (972) 431-1000.