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Proud to be accessible for ALL visitors. If you or a member of your family has a disability, here’s lots of information to help you plan and prepare for your visit. Read our full Accessibility Guide on the AccessAble website.
- Overview
- Auxiliary Aids and Services
- Effective Communication Provisions
- Companions
- Use of Accompanying Adults Or Children as Interpreters
- Who Decides Which Aid Or Service Is needed?
- Limitations
- Staff Training
People who have vision, hearing, or speech disabilities (“communication disabilities”) use different ways to communicate. For example, people who are blind may give and receive information audibly rather than in writing and people who are deaf may give and receive information through writing or sign language rather than through speech. The ADA requ...
The ADA uses the term “auxiliary aids and services” (“aids and services”) to refer to the ways to communicate with people who have communication disabilities. 1. For people who are blind, have vision loss, or are deaf-blind, this includes providing a qualified reader; information in large print, Braille, or electronically for use with a computer sc...
Covered entities must provide aids and services when needed to communicate effectively with people who have communication disabilities. The key to deciding what aid or service is needed to communicate effectivelyis to consider the nature, length, complexity, and context of the communication as well as the person’s normal method(s) of communication....
In many situations, covered entities communicate with someone other than the person who is receiving their goods or services. For example, school staff usually talk to a parent about a child’s progress; hospital staff often talk to a patient’s spouse, other relative, or friend about the patient’s condition or prognosis. The rules refer to such peop...
Historically, many covered entities have expected a person who uses sign language to bring a family member or friend to interpret for him or her. These people often lacked the impartiality and specialized vocabulary needed to interpret effectively and accurately. It was particularly problematic to use people’s children as interpreters. The ADA plac...
When choosing an aid or service, title II entities are requiredto give primary consideration to the choice of aid or service requested by the person who has a communication disability. The state or local government must honor the person’s choice, unless it can demonstrate that another equally effective means of communication is available, or that t...
Covered entities are required to provide aids and services unless doing so would result in an “undue burden,” which is defined as significant difficulty or expense. If a particular aid or service would result in an undue burden, the entity must provide another effective aid or service, if possible, that would not result in an undue burden. Determin...
A critical and often overlooked component of ensuring success is comprehensive and ongoing staff training. Covered entities may have established good policies, but if front line staff are not aware of them or do not know how to implement them, problems can arise. Covered entities should teach staff about the ADA’s requirements for communicating eff...
Apr 14, 2015 · Below is a listing of Museum Accessibility Standards and Guidelines. In the USA the National Park Service Guidelines are often used as the highest standard of accessibility compliance. Americans with Disabilities Act (ADA) NPS Accessibility Guidelines. Web Content Accessibility Guidelines (WCAG) 2.0. Smithsonian Guidelines for Accessibility
A. There must be fully accessible emergency egress from the exhibition spaces. Provide as many accessible emergency exits from an exhibition space as the number of fire exits required by the National Fire Protection Association's Life Safety Code (NFPA 101).
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Jul 1, 2021 · These guidelines synthesize and summarize recommendations and established best practices for making print and digital communications accessible to users with a variety of disabilities. They are designed with four primary categories of accessibility in mind: visual, auditory, physical/motor, and cognitive/intellectual.
Jan 22, 2022 · People with physical disabilities are part of the community that is educated or represented by museums. Subsequently it is imperative to render museums accessible to these communities by providing reasonable accommodation in respect to their disabilities within the museum perimeters.
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Oct 14, 2019 · Hiring people with disabilities can vastly improve how a museum examines and refines its inclusive practices, and many institutions can do better. A recent report by Arts Council England showed that just 4 percent of staffers at major English museums identified as disabled.
