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- TalkTalk is regarded as one of the UK's leading value for money telecoms providers, especially with its broadband, phone and TV deals. However, the company also remains known for its poor customer service.
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Yes, it can sometimes take a bit of time, but the ability to actually speak to a polite, courteous, patient and helpful person (a rarity these days) is fantastic and the problem is always resolved. Customer Service (0345 172 0088) is provided by a lovely English-speaking team in South Africa.
- Plusnet
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- Plusnet
Oct 7, 2024 · TalkTalk offers a range of competitively priced broadband and phone packages, with most contracts now lasting 18 months. TalkTalk broadband packages often come with some inclusive calls to other TalkTalk customers, plus you can buy call plans (called 'boosts').
Aug 18, 2024 · TalkTalk is regarded as one of the UK's leading value for money telecoms providers, especially with its broadband, phone and TV deals. However, the company also remains known for its poor customer service. We've taken a closer look at TalkTalk Broadband and uncovered what their speeds and customer service is really like.
Nov 3, 2023 · All call plans are on a one-month rolling contract, and come with Callsafe, TalkTalk's free call-screening service. Its Full Fibre plans don't come with landline included. If you get the Fibre 35 or Fibre 65 package, it'll come with a phone line as standard.
- Jonathan Leggett
- Results of Our Broadband Survey
- Is TalkTalk Broadband Any good?
- Broadband Speeds
- Pricing
- Packages and Bundles
- Router and Installation
- Customer Service
- Our Verdict: Good
We interviewed 6,000 household broadband decision makers. This is how TalkTalk broadband customers rated their TalkTalk broadband service: View the full survey
Our TalkTalk broadband review will tell you everything you need to know about TalkTalk broadband, including the types of broadband and average speeds you can expect. Previously thought more of as a 'budget' provider, TalkTalk is perhaps now more know for offering a really wide range of packages and speeds, along with some interesting extras. As a b...
The faster the average download speed, the more you, and others in your household can do, and on more devices. As a rule, the more people in your home, the more the internet gets used and that means more bandwidth is needed for doing the activities they enjoy online (such as gaming, streaming TV and film). This means you’ll need fastest the broadba...
As mentioned above, TalkTalk were once noted for they're exceptionally keen pricing, and were, to some extent, considered to be a bit of a budget brand. That perception has changed and prices are now more inline with other providers. Most broadband providers offer special deals and incentives to draw in new customers from their competitors, and Tal...
If you want to add phone or TV to your broadband packages, you’re in luck. TalkTalk offers both phone and TV bundles.
TalkTalk’s entry-level broadband service, along with the Fibre 35 or Fibre 65 packages, all come with their 'Wi-Fi Hub'. It's twice as powerful as the previous Super Router and can support up to 50 devices at once. It should be adequate for most homes, especially for these lower speed services where demands are likely to be lower. Customers that ar...
TalkTalk has taken much flak for its customer service in recent years, with customers reporting badly informed call centre advisors and problems left unresolved for long periods. Recently, however, there has been some improvement. The brand’s website also has a very good customer dashboard that can help you troubleshoot and resolve problems if your...
Now it's moved fully towards offering full fibre FTTP services, TalkTalk offers one of the widest range of package speeds in the UK, although its customer service has been patchy in the last few years. However, it offers a great service for those looking for a set of relatively simple options, especially if you are looking to build a broadband, pho...
- Dan Howdle
Aug 12, 2024 · TalkTalk broadband review – is TalkTalk broadband any good? Find out our verdict on TalkTalk's broadband service, including its internet speed, customer service, reliability and value for money.
The full results of our latest survey, with ratings for all the major providers including BT, Sky, TalkTalk and Virgin Media. A full breakdown of how each provider is rated for value for money, broadband speed, connection reliability, customer service, technical support and more.
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