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Do you agree with Event Tickets Center's 4-star rating? Check out what 57,966 people have written so far, and share your own experience.
EventTicketsCenter has a rating of 4.4 stars from 16,701 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EventTicketsCenter most frequently mention great experience, easy process, and service fee.
- (16.5K)
- (855) 261-6909
- 308 W University Ave, Gainesville, 32601, FL
- CustomerSupport@EventTicketsCenter.com
4 days ago · Interested in Event Tickets Center’s resale ticket marketplace? Read about its guarantees, discounts and more with ConsumerAffairs.
Mar 13, 2021 · The 5 Best Sites To Sell Your Stuff And Make Some Quick Cash From Facebook and eBay to Gumtree and Depop, we walk through the pros and cons of each for shifting junk. By Amy Packham
- Top Questions
- Questions About Event Tickets Center
- Questions About Ticket Delivery
- Questions About Ticket Listings
- Questions About Tickets
- Questions About eTicket and Downloadable Tickets
- Questions About Ticket Prices and Fees
- Questions About Other Issues
- International Orders
Are you Ticketmaster, StubHub, the Venue?
We are not affiliated with Ticketmaster, StubHub, or the Venue itself. The site may have ticket inventory available for the event that you’re interested in.
When will my tickets ship, and how soon will they arrive?
If you are not purchasing eTickets, ticket delivery can vary extensively event-by-event, ticket-by-ticket, andseller-by-seller. Sellers will nevertheless ship your tickets as soon as they receive them in their office. On that note, it's true that some tickets are not printed and/or distributed by event promoters until a few weeks prior to their event. Furthermore, tickets are not guaranteed to ship immediately, but will definitely get to you before the event itself. You can also always contac...
Why is the price on my tickets different than what I paid?
The numerous sellers who list tickets through our website are reselling tickets to popular entertainment events. This means that they are also repricing the tickets concerned based on their perception of an event's popularity. The mark-up in ticket prices on the resale market is basically designed to cover the numerous expenses incurred by sellers to obtain hard-to-get tickets so that consumers can later purchase them at more convenient intervals. These sellers pay face value plus additional...
What is EventTicketsCenter.com?
We are a nationwide network through which registered companies and trusted individuals resell tickets to events. This means we don't actually own, price, or ship the tickets you see listed for sale on our website. All that responsibility is in the hands of the individual sellers who list tickets on our exchange. The tickets sold through our website are being resold (and thus repriced) by their sellers to reflect current market value. Event Tickets Center has been in business since 2005. We ha...
Where do the sellers get their tickets?
The sellers listing through our website access tickets for events in various ways. Some sellers purchase tickets through box offices (like other consumers) while other sellers access tickets through third-party suppliers and other resellers. Many sellers even belong to special fan clubs, and as a result have access to presales that the general public does not have. Sellers may also have special deals with sports teams, band managers, or event promoters.
Is my transaction safe?
Our website is completely PCI Compliant and is tested daily for computer security and authenticity by McAfee. We also have the latest fraud protection technology installed in our system to assure customers a secure buying experience.
When will my tickets ship and how soon will they arrive?
If you do not select eTickets, ticket delivery can vary extensively event-by-event, ticket-by-ticket, and seller-by-seller. Sellers will nevertheless ship your tickets as soon as they receive them in their office. From the date the tickets are shipped, standard delivery normally takes 2-3 business days (express delivery normally takes 1-2 business days). Please note that some tickets are not printed and/or distributed by event promoters until a few weeks prior to their event. Tickets are not...
How are my tickets shipped?
Depending on the tickets you select, shipping options can vary. We offer electronic delivery for many tickets as well as FedEx delivery. You can see the options in the shipping notes section during checkout.
Will a signature be needed for my ticket package?
For FedEx shipments, we generally expect the sellers who list tickets on our exchange to require a signature for ticket delivery. This is to ensure that the tickets are physically received by someone rather than left out in the open. You can contact your seller directly if you have concerns about the signature requirement.
Will my seats be together?
All seats are guaranteed to be together unless explicitly stated otherwise in the seller notes on the ticket listing. Seats that aren't together must be advertised as being "piggybacked" or "split" above a certain purchase quantity.
Why are similar tickets different prices?
The tickets listed on our nationwide exchange are listed by different sellers who have different perceptions about seating worth. This means that tickets in the same (or in a similar) section might well be valued differently by their sellers. One seller may price tickets at $50 each and another may price similar tickets at $65 each. It's wisest for customers to buy tickets according to stated location rather than price.
Why can't I purchase a certain quantity of tickets?
Sellers prefer to list tickets in pairs to increase the chances that they'll be able to sell all the tickets in a listing. Entertainment events are social occasions that people usually attend with friends or family. Single tickets are very hard to sell so sellers try to avoid being stuck with them by buying and selling tickets in larger quantities.
Why is there someone else's name on my ticket?
The name on a customer's ticket will be the name of the original purchaser. Therefore, your name will not be on the ticket purchased through our website. However, please note that the name on the tickets will not affect your ability to access the event. The most important aspect is that the bar code on the tickets scans when entering the event.
What happens if my tickets are lost or stolen?
Tickets are generally one-of-a-kind, irreplaceable items that can seldom be reaccessed or reprinted. The purpose of such restrictions is to prevent ticketing fraud via multiple printings of the same ticket. Customers can nevertheless try contacting their seller to see if it is possible to reaccess or reprint lost tickets. It is listed in our terms and policies that all sales are final. The seller and website are not responsible for lost or stolen tickets. The seller is not obligated to exchan...
What is a Paperless Ticket?
Paperless tickets aren't like traditional paper tickets and they don't involvehaving a physical ticket in hand. Ticket purchases are instead associated with thecredit card originally used for a ticket purchase. This credit card has to be swipedfor venue entry. Customers access events using paperless tickets by being escortedinto the event by a representative from the seller (the original purchaser of theticket) or by being provided with the credit card used by the seller for the originalticke...
What is an eTicket?
eTickets are printed on paper, unlike hard tickets which are printed on cardstock. These paper tickets will have a barcode and will be valid for entry into an event. Electronic tickets, or eTickets, are delivered to you electronically through the secure website, My Ticket Tracker, or at https://account.eventticketscenter.com/. You must download and print your eTickets, which will have a barcode and will be valid for entry into the event. When your eTickets are ready to download, you will rece...
I haven’t received or I accidentally deleted the email with the information to print my tickets. What should I do?
Please check your Spam folder to ensure that the email containing the link to your tickets is not there. If you've deleted the email and it cannot be retrieved from your trash, please call us for assistance at (855) 261-6909.
I can see my tickets, but I can’t get them to print.
Check to make sure the printer is connected to your computer, plugged in, and turned on. If your printer is already on, turn it off and restart it after 15 seconds. If this does not work, restart your computer. If this does not work, you may either need to update your version of Adobe Reader/Acrobat, or update your printer driver. Here is how you can update your driver. In your computer's control panel, you'll find an icon for "Printers and Faxes". Click on the File menu and select "Server Pr...
Why is the price on my tickets different than what I paid?
The numerous sellers who list tickets through our website are reselling tickets to popular entertainment events. This means that they are also repricing the tickets concerned based on their perception of an event's popularity. The mark-up in ticket prices on the resale market is basically designed to cover the numerous expenses incurred by sellers to obtain hard-to-get tickets so that consumers can later purchase them at more convenient intervals. These sellers pay face value plus additional...
Do I have to pay sales tax?
Taxes on tickets vary substantially from state-to-state and even between localities in various states. This means that local and/or state taxes are not calculated on our checkout page during the purchase process. (Ticketing taxes are based on the location of the ticket seller supplying an orderand most prevalent in Texas, Chicago, California, Michigan, and Canada.) Taxes depend on where the event is being held, where the seller company is located and in some cases where the buyer is located....
Why is there a service fee?
The service fee allows us to keep the site secure, maintain the website, and provide quality customer service.
What happens if an event is postponed?
If an event is postponed, the tickets possessed by a customer will be valid for the new date of the event concerned. Please note that event postponement does not entitle customers to a refund of their ticket purchase. This is even true in those rare cases when primary sources may offer refunds for postponed events. Please also note that event cancellations are considered postponements until cancellation is officially announced.
What if the event is cancelled?
Cancelled events (including never-played sporting events) entitle customers to a full refund (not including shipping) of their order total. Customers should contact their ticket seller directly for further information about any proposed refund. Ticket sellers are the ones who charge customer credit cards and thus are responsible for refunds. Please note that some sellers may require customers to return tickets before a refund is issued.
Can I cancel an order after it is placed?
The ticket sellers who sell tickets through our nationwide exchange are not able to cancel orders and offer refunds. The policy stating that all sales are final is is standard across both the primary and secondary ticket market. The reason for this is because tickets are time sensitive items with strict limits on their value. This means that returning tickets is not like returning shoes that could be used by another customer at another date. Ticket sellers may not be able to sell any returned...
If you’re planning a visit to the USA, Event Tickets Center is your one-stop site to find affordable tickets to all of America’s exciting destinations and events. We strive to make it easy for customers around the world to create their dream trip to the United States by offering a quick and easy way to get their tickets for the nation’s best sports...
25,734 reviews for Event Tickets Center, rated 4.14 stars. Read real customer ratings and reviews or write your own. Share your voice on ResellerRatings.com.
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