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  1. Interactive Intelligence was a telecommunications software and cloud computing development company that provided unified business communications solutions for call centers, Voice over IP companies, and business process automation.

    • Approvals
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    • Advisors
    • About Genesys
    • About Interactive Intelligence
    • Important Additional Information
    • Participants in The Solicitation
    • Cautionary Note Regarding Forward-Looking Statements
    • For Interactive Intelligence

    The transaction is expected to close by the end of the year, subject to customary closing conditions, including regulatory approval and approval by Interactive Intelligence shareholders. The transaction has been unanimously approved by Interactive Intelligence’s Board of Directors and Genesys’ Operating Committee. Dr. Brown, who owns approximately ...

    Genesys intends to fund the transaction through a combination of existing cash on hand and debt financing. The transaction is not contingent upon financing, with committed debt financing being provided by Bank of America Merrill Lynch, Citigroup Global Markets Inc., Goldman Sachs and RBC Capital Markets.

    BofA Merrill Lynch, Citi, Goldman Sachs and RBC Capital Markets are serving as financial advisors to Genesys, and Fried, Frank, Harris, Shriver & Jacobson LLP is serving as legal advisor. Union Square Advisors LLC is serving as exclusive financial advisor to Interactive Intelligence, and Faegre Baker Daniels LLP is serving as legal advisor.

    Genesys, the world’s #1 Customer Experience Platform, empowers companies to create effortless omnichannel customer experiences, journeys, and relationships. For over 25 years, we have put the customer at the centre of all we do and passionately believe that great customer engagement drives great business outcomes. Genesys is trusted by over 4,700 c...

    Interactive Intelligence (Nasdaq: ININ) is a global leader of cloud services for customer engagement, communications and collaboration designed to help businesses worldwide improve service, increase productivity and reduce costs. Backed by a 20-plus year history of industry firsts, 150-plus pending patent applications, and more than 6,000 global cu...

    In connection with the proposed merger, Interactive Intelligence intends to file relevant materials with the Securities and Exchange Commission (the “SEC”), including a preliminary proxy statement on Schedule 14A. Following the filing of the definitive proxy statement with the SEC, Interactive Intelligence will mail proxy materials to each sharehol...

    This document does not constitute a solicitation of proxy, an offer to purchase or a solicitation of an offer to sell any securities. Interactive Intelligence, its directors, executive officers and certain employees may be deemed to be participants in the solicitation of proxies from the shareholders of Interactive Intelligence in connection with t...

    This document may include “forward-looking” statements within the meaning of the Private Securities Litigation Reform Act of 1995, including, without limitation, statements relating to the completion of the merger. Forward-looking statements can usually be identified by the use of terminology such as “anticipate,” “believe,” “continue,” “could,” “e...

    Seth Potter ICR, Inc. seth.potter@icrinc.com 646.277.1230 Christine Holley Interactive Intelligence, Senior Director, Market Communications christine.holley@inin.com 317.715.8220

  2. Dec 1, 2016 · Genesys and Interactive Intelligence have developed best-in-class customer experience capabilities as recognized by all leading industry analysts, with highly complementary solution portfolios.

  3. Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from seamlessly connecting employees and customers across channels, on-premise and in the cloud.

  4. Indianapolis-based Interactive Intelligence, which was recently named in Gartner’s 2016 Magic Quadrant For Unified Communications, owns a Customer Interaction Center (CIC), an all-in-one...

  5. Aug 31, 2016 · Genesys wants to use Interactive Intelligence Group's software, particularly its PureCloud product, to broaden its own portfolio amid a shifting communications landscape.

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  7. Aug 31, 2016 · Genesys has made a major acquisition with the purchase of Interactive Intelligence Group Inc., a provider of solutions for customer engagement, communications, and collaboration.

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