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  1. In general the term ‘incident’ is used for more serious events either because of the nature of water quality risk or its extent, for example the number of customers affected. In the context of this document, these are all referred to as ‘events’.

  2. This system assessment identifies the potential hazards in each part of the water supply chain, the level of risk presented by each identified hazard and the appropriate measures to control the...

  3. Water supply interruption; incident management. Whilst the UK water infrastructure is among the very best in the world, supply interruptions are inevitable. Effective incident management and business continuity strategies are essential in order to mitigate the consequences of reduced or lost supply. Top water supply interruption causes:

    • Regulation 6
    • Risk Assessments of Regulation 8 Supplies
    • Use of Contractors

    The key principles of the current Regulations are risk assessment and mitigation. This is a whole system approach for the lifetime of a private water supply and its operation (see Annex A). The Regulations have now moved beyond a simplistic compliance-based philosophy focussing at the end point of use. Risk assessment is a proactive approach to ide...

    Water supplied to all regulation 8 supplies will originate from public supplies. The assets (pipes, tanks etc) through which this water is supplied to consumers of regulation 8 supplies must be compliant with the Water Supply (Water Fittings)Regulations 1999 (the 1999 Regulations). Enforcing the requirements of the 1999 Regulations is the duty of s...

    If a contractor is used to undertake a risk assessment it is the responsibility of the local authority to specify that risk assessment must meet the requirements of European standard EN 15975-2 entitled “Security of Drinking Water Supply – Guidelines for Risk and Crisis Management – Risk Management.” This is a requirement of The Private Water Suppl...

  4. In 2007 there was a major water supply incident involving the loss of water supplies to 160,000 properties in Cheltenham, Gloucester, Tewkesbury and a large part of rural Gloucestershire...

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  5. This generic guidance addresses ‘Part 2’, and requires water companies to plan for such an incident in collaboration with other Category 1 and 2 responders. It adopts a value for up to 200,000...

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  7. This document sets out the principles to be considered by drinking water quality specialists in water undertakers in drawing up operational procedures for maintaining safe and wholesome drinking water supplies with specific focus being given to hygiene.

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