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Jan 26, 2024 · Summary: Open-ended questions result in deeper insights. Closed questions provide clarification and detail, but no unexpected insights. When conducting user research, asking questions helps you uncover insights. However, how you ask questions impacts what and how much you can discover.
3 days ago · The difference between open vs closed questions is a matter of how questions are asked, the intent with which they are asked, and the type of answers they elicit. Closed questions require just a “yes” or “no” answer, or a choice between limited options.
Open-ended questions are conversation starters, allowing for a richer exchange of ideas. They help individuals express themselves more fully, paving the way for a deeper understanding. In business, particularly in customer support, these questions are crucial.
Mar 22, 2022 · The key difference between open-ended and closed-ended questions is that open-ended questions invite longer, more detailed answers compared with close-ended questions. Closed-ended questions can be answered with “Yes,” “No,” or a brief statement of fact.
Open-ended questions give you rich, qualitative data that really dives into the respondent’s perspective, revealing details and emotions you might not expect. On the other hand, closed-ended questions deliver precise, quantifiable data that’s perfect for statistical analysis and easy to compare across groups.
What are closed-ended and open-ended survey questions? Closed-ended questions are those that offer a limited selection of answers to choose from, such as a single or multiple-selection question, matrix, or scaling question type. Open-ended questions are questions that allow a freely-written response to be added.
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Define open-ended question: an open-ended question is a question that does not expect a specific, narrow answer. Define closed-ended question: a close-ended question is a question that expects a specific answer and does not give leeway outside of that answer.
