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Here, we reveal the retailers who impressed shoppers with their commitment to customer care throughout the pandemic and those whose service leaves much to be desired. View the full star ratings table for the best and worst online retailers for dealing with customer complaints.
Dec 2, 2019 · Consumer Reports asks, Are you sick of companies giving you bad customer service when you have a problem with billing or product performance? Learn how to get your complaints taken...
To complain is useless, because the so-called complaint form does not work (how should it, if you do not even get a ticket number) or because complaints are simply ignored and sometimes even dismissed as spinning. My opinion: Some of the self-appointed moderators are sometimes very arrogant and convinced of themselves (exceptions prove the rule).
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I have tried to contact customer service for over 6 month now and suggested they call me to verify and other things like that. They just answer "we can´t help". and every mail after that has been ignored.
- (9)
Take note of our survey results - you may have to try a few communication methods to get your issue heard. And it may be best to try and speak with a customer service member of staff face to face or via online chat, or a call line if possible.
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