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How do I Reset my surface device?
How do I Reset my surface X?
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How do I recover my Microsoft Surface RT & Surface 2?
Dec 22, 2023 · If the Windows reset is failing continually then the recovery image is corrupt, the best option would be to create a bootable USB on your other device and use that to clean install Windows 10 on the tablet, that will also create a new recovery image.
- Resetting Windows 10 tablet to factory settings - Microsoft ...
Choose the boot device as a UEFI device if offered, on...
- Resetting Windows 10 tablet to factory settings - Microsoft ...
Aug 8, 2023 · To perform a hard reset on your Surface device, follow these steps: Select Start > Settings > System > Recovery. Select Reset this PC. Choose whether you want to keep or remove your personal files. Select Cloud download if you have a OneDrive account, or Local reinstall if you’re using an external hard drive. Select Reset.
- Overview
- Download and create a factory recovery image for your Surface
- Reset your Surface to factory settings using a recovery drive
- If the USB recovery drive doesn’t work on your Surface
- Related topics
If your Surface won’t start—or if the recovery info has been removed—you can use your USB recovery drive to access recovery tools and solve problems. Your Surface comes with Windows recovery info that allows you to refresh it or reset it to its factory condition. If your Surface does turn on, see Restore or reset Surface.
Find the scenario that best fits your issue and then select the solution for more information.
Before you begin
A recovery drive lets you reset your Surface to its factory settings and can help you troubleshoot and fix problems with your Surface device. Windows comes with a built-in tool to create a USB recovery drive. You'll need to provide an external USB drive that: •Has enough storage size to fit the recovery image you download. 32 GB is large enough to fit any recovery image, but you may be able to use a smaller size depending on the image downloaded. •Is formatted with the FAT32 file system. This is necessary to boot the device from and the tool will automatically partition and format the drive for you. •Is a USB 3.0 or USB 3.1 drive for best performance.
Create a recovery drive with a downloaded factory image
If you're able to use your Surface or you have another Windows PC, visit our Download a recovery image for your Surface page. From there, select your Surface and download a recovery image .zip file for the device you selected. After you've downloaded the recovery image .zip file, follow these steps to create a recovery drive: 1.Insert the USB recovery drive into the USB port. 2.Select Start, enter recovery drive, and then select Create a recovery drive or Recovery Drive from the results. You may need to enter an admin password or confirm your choice. 3.In the User Account Control box, select Yes. 4.Clear the Back up system files to the recovery drive check box and then select Next. 5.Select your USB drive, and then select Next > Create. Some utilities need to be copied to the recovery drive, so this might take a few minutes. 6.When the recovery drive is ready, select Finish. 7.Double-click the recovery image .zip file that you previously downloaded to open it. 8.Select all the files from the recovery image folder, copy them to the USB recovery drive you created, and then select Choose to replace the files in the destination. 9.After the files have finished copying, select the Safely Remove Hardware and Eject Media icon on the taskbar, and remove your USB.
Video: Reset your Surface Boot from a USB drive to reset your Surface
Before you begin, make sure you have access to the product keys and installation files for any desktop apps, such as Microsoft Office, that you plan to reinstall after the reset. When you're ready, here's how to reset your Surface: 1.Make sure your Surface is turned off and plugged in, and then insert the USB recovery drive into the USB port. 2.Press and hold the volume-down button while you press and release the power button. 3.When the Microsoft or Surface logo appears, release the volume-down button. 4.When prompted, select the language and keyboard layout you want. 5.Select Recover from a drive or Troubleshoot > Recover from a drive. If prompted for a recovery key, select Skip this drive at the bottom of the screen. 6.Choose either Just remove my files or Fully clean the drive. The option to clean the drive is more secure but takes much longer. For example, if you’re recycling your Surface, you should clean the drive. If you’re keeping your Surface, you just need to remove your files. 7.Select Recover. Surface restarts and displays the Surface logo while the reset process continues. This can take several minutes.
If you can’t boot from your USB recovery drive or don’t see the Recover from a drive option, you may need to ensure that the boot-from-USB function in the Surface BIOS is enabled or configure the boot order so the USB drive is the first option. For more info, see Boot Surface from a USB device.
- 3 min
On your keyboard, press the Windows logo key + L. If you need to, dismiss the lock screen. Hold the Shift key down while you select Power > Restart in the lower-right corner of the screen. After your Surface restarts to the Choose an option screen, select Troubleshoot > Reset this PC.
- 2 min
Jun 24, 2020 · Choose the boot device as a UEFI device if offered, on second screen choose Repair Your Computer, then Troubleshoot Options to try a Reset.
I've been having a lot of issues with my tablet, and I want to reset it. I tried to use the built in recovery tool, but for some reason the tablet doesn't recognize the recovery sd-card. Is there an option to perform the recovery or reinstall Windows 10 without using the sd-card?
Oct 22, 2020 · From any Windows 10 computer, you can downloaded the recovery image files for your Surface device and create a recovery drive with them. This tutorial will show you how to download a recovery image for a Surface device and use it to create a bootable USB recovery drive in Windows 10.
