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  1. Jun 15, 2015 · Hi there, I recently bought the classic. Loving the phone, but all of a sudden I'm having issues with battery life. I found that the backlight for the screen and keyboard periodically turns itself on. I did a security wipe and let the battery completely discharge before recharging, but this has not fixed the issue.

    • Overview
    • Hard Reset
    • Soft Reset
    • Factory Reset

    If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps

    Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.

    To perform a hard reset, remove the battery for a few seconds and then reinsert.

    For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.

    Open the battery cover on the back of the BlackBerry.

    Remove the battery from the phone.

    You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.

    Reinsert the battery after a few seconds.

    To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.

    The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.

    Press and hold the Alt key.

    This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.

    Press and hold the Right Shift key.

    Continue to hold the Alt key while you hold the Shift key.

    Press and hold the Backspace/Delete key.

    Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.

    Open the Options on your home screen.

    Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.

    In the Security Settings menu, select Security Wipe.

    Choose what you want erased.

    Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.

    To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.

  2. • To reset your device, press and hold the Power/Lock key for ten seconds. Turn off your device Press and hold the Power/Lock key on the top of your BlackBerry device. Put your device in standby mode When you put your BlackBerry device in standby mode, the device screen backlight turns off and the screen locks.

  3. Power off your device and wait a few seconds. Press and hold Volume Up + Power buttons together until recovery mode screen appears. (These button combinations can change on different modals.) When you see the device logo release the Power button, but keep holding Volume Up until the recovery mode screen comes.

  4. May 15, 2024 · Look for the keyboard brightness option and set it to "Off" or adjust the slider to 0. This action will turn off the keyboard light. If your keyboard settings don’t have this option, you may need to use software provided by your keyboard’s manufacturer.

  5. Oct 19, 2018 · Press Windows key + U to open Ease of Access. Choose Keyboard. Turn off Use On-Screen Keyboard. Or try these steps: Go to Control Panel > Ease of Access Center > Use the computer without a mouse or keyboard. Uncheck Use On-Screen Keyboard. Select Apply then OK to save changes and close the window.

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  7. Oct 3, 2021 · You may be able to hold down the "Fn" key and this other key simultaneously to filter through your keyboard light's settings. If so, keep tapping the "keyboard light" icon until the light turns off. Your light is now off and you do not need to rely on the Windows Mobility Center.