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  1. Oct 25, 2022 · 1. Open the battery cover on the back of the BlackBerry. Remove the battery from the phone. You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds. [1] 2. Reinsert the battery after a few seconds.

  2. First, you need an autoloader. Download the corresponding one for your device here: BB10 Autoloaders. Turn off your device, plug it into your computer and run the autoloader. It'll do its job and you should be at the setup screen!

  3. There are two ways to reset your password for your BlackBerry device before resorting to a full reset. The first is to reset the password from your device by tapping or clicking the "Forgot Password" button when prompted to sign into your BlackBerry ID.

    • Shea Laverty
  4. When you put your BlackBerry device in standby mode, the device screen backlight turns off and the screen locks. Wireless connections and clock alarms aren't affected. Press the Power/Lock key on the top of your device.

  5. Power off your device and wait a few seconds. Press and hold Volume Up + Power buttons together until recovery mode screen appears. (These button combinations can change on different modals.)

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  7. Plug a USB-C / Micro USB cable into your phone and connect it to your computer. Turn off your phone with the USB cable connected to computer. Press and hold the Power and the Volume Up buttons at the same time, to turn the device on.