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  2. Oct 25, 2022 · If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps

  3. The first is to reset the password from your device by tapping or clicking the "Forgot Password" button when prompted to sign into your BlackBerry ID. You will have to answer your security question and follow the on-screen instructions. The second option is to reset your password from a computer.

    • Shea Laverty
  4. Apr 27, 2016 · Whether you’re jump starting a frozen phone or restoring a handset to factory defaults before passing it on, sometimes you need reset your Blackberry to get it working again. There are a number of simple ways to do this, from removing the phones battery to wiping its settings.

    • Connect your BlackBerry to the computer using the BlackBerry sync cable.
    • Open BlackBerry Desktop Software if it doesn’t open automatically.
    • Open the Support Tools interface by clicking the question mark icon, hovering your mouse over "Support Resources" and selecting "Support Tools".
    • Click “Reset to Factory Settings" and follow the on-screen instructions to reset your phone.
  5. There are two ways to do a reset on a BlackBerry Classic one by connecting to a Windows or Mac computer and another from the mobile itself. Restore BlackBerry Classic in Windows XP, Windows Vista and Windows 7. Estimated time: 5 minutes.

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  6. Whether you’re experiencing minor issues or significant problems with your BlackBerry smartphone, knowing how to reset it is crucial. The three methods – soft reset, hard reset, and factory reset – should help you get your device back on track and running smoothly again.

  7. Reset Your Password. If you have forgotten your password, please enter your email address below.