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  1. In the iTunes app on your PC, click the Device button near the top left of the iTunes window. Click Summary. Click Restore, then follow the onscreen instructions. Restoring software on your iPhone, iPad, or iPod touch erases all your information and settings.

    • Update Device Software

      Connect your device to your computer. You can connect your...

    • Update iTunes

      Use iPod as an external hard disk; Update device software;...

    • Wi-Fi Syncing

      Sync iTunes content on PC with devices on Wi-Fi. If you’re...

    • Sync Photos

      Connect your device to your computer. You can connect your...

    • Overview
    • Get your device ready
    • Restore your device to factory settings
    • If you can't access a computer
    • Get help

    A factory restore erases the information and settings on your iPhone, iPad or iPod and installs the latest version of iOS, iPadOS or iPod software.

    1.Make sure your Mac or PC is up to date. If you're using iTunes, make sure you have the latest version.

    2.If you want to save the information on your iPhone, iPad or iPod, make a backup.

    1.Open the Finder on your Mac, or open the Apple Devices app on your PC. If your PC doesn’t have the Apple Devices app, or your Mac is using macOS Mojave or earlier, open iTunes instead. Find out which macOS your Mac is using.

    2.Connect your device to your computer.

    3.If a message asks for your device's passcode or to Trust This Computer, follow the onscreen steps. Get help if you've forgotten your passcode.

    4.Select your device when it appears on your computer. Find out what to do if your iPhone, iPad or iPod touch is unresponsive or won't turn on. Or get help if your device doesn’t appear on your computer.

    5.Click Restore [device]*. If you’re signed in to Find My, you need to sign out before you can click Restore.

    6.Click Restore again to confirm. Your computer erases your device and installs the latest iOS, iPadOS or iPod software.

    If you can’t access a computer and your device still works, you can erase and restore your device without a computer.

    •Find out what to do if you see an error message.

    •Find out how to restore your device from a backup.

  2. Jul 18, 2020 · Open the iTunes app. Click the device icon in the top left of the screen (it should look like a tiny iPhone) Click ‘Summary’. ClickRestore’. Follow the instructions...

  3. May 2, 2024 · Step 4: Restore your iPhone with your Mac or PC. Locate your iPhone in the Finder, or in iTunes or the Apple Devices app if you connect to a PC. (Learn how to find your connected iPhone.) Choose Restore when you see the option to Restore or Update. Your computer downloads software for your iPhone and begins the restore process.

  4. May 2, 2022 · Daniel Nations. Updated on May 2, 2022. In This Article. Jump to a Section. Restore iPad to Factory Default Settings. What's Next After Restoring the iPad? Before You Reset Your iPad. What to Know. Make a backup and turn off Find My iPad before you restore the device. Open iTunes on a computer and connect the iPad. Select the iPad icon in iTunes.

    • Daniel Nations
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  5. Mar 12, 2024 · Put your iPhone into recovery mode. The steps to do this vary depending on the iPhone model you have. For iPhone 8 or later: Press and release the Volume Up button, press and release the Volume Down button, then press and hold the Side button until you see the recovery mode screen.

  6. Sep 25, 2014 · Step One. Launch iTunes from your programs list. Step Two. Connect your iPhone to the computer via USB and select it from the toolbar. If you are still using an old version of iTunes you can...

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