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Aug 11, 2023 · Here are some steps that you can take to troubleshoot the issue: 1. Ensure that Microsoft Teams is up to date Make sure that you have the latest version of Microsoft Teams installed on your PC and mobile device. You can check for updates by going to the "Help" > "Check for updates" menu in the Teams desktop app.
- Overview
- Clear the cache in Teams for Windows
- Clear the cache in Teams for macOS
If you're experiencing issues that affect Microsoft Teams, clearing the cache on your device may help. After you clear the cache, restart Teams.
Classic Teams
1.If Teams is still running, right-click the Teams icon on the taskbar, and then select Quit. 2.Open the Run dialog box by pressing the Windows logo key +R. 3.In the Run dialog box, enter the following path, and then select OK: 4.Delete all files and folders in the directory. 5.Restart Teams.
New Teams
Method 1: Reset the app 1.Type settings in the search box, and then select the Settings app from the results. 2.Select Apps > Installed apps, and then type Microsoft Teams in the search box. 3.Locate the New Microsoft Teams app from the results, select the More options button (...) on the right, and then select Advanced options. 4.In the Reset section, select Reset. 5.Restart Teams. Method 2: Delete the files 1.If Teams is still running, right-click the Teams icon on the taskbar, and then select Quit. 2.Open the Run dialog box by pressing the Windows logo key +R. 3.In the Run dialog box, enter the following path, and then select OK. 4.Delete all files and folders in the directory. 5.Restart Teams. Method 1: Reset the app 1.Type settings in the search box, and then select the Settings app from the results. 2.Select Apps > Installed apps, and then type Microsoft Teams in the search box. 3.Locate the New Microsoft Teams app from the results, select the More options button (...) on the right, and then select Advanced options. 4.In the Reset section, select Reset. 5.Restart Teams.
Classic Teams
1.If Teams is still running, right-click the Teams icon in the dock, and then select Quit or press Command (⌘)-Q. 2.In the Finder, open the /Applications/Utilities folder, and then double-click Terminal. 3.Enter the following command, and then press Return: 4.Restart Teams.
New Teams
1.If Teams is still running, right-click the Teams icon in the dock, and then select Quit or press Command (⌘)-Q. 2.In the Finder, open the /Applications/Utilities folder, and then double-click Terminal. 3.Enter the following commands, and press Return after each command: 4.Restart Teams.
You can choose whether incoming calls ring your SIM-enabled phone’s default app or the Teams app. If your IT admin allows users to change this setting, follow these steps: Tap your profile picture. Tap Settings > Calling, under the Microsoft tab.
Aug 15, 2022 · Set the SIM to make proper contact with the SIM slot reader ( Turn off the BlackBerry > Remove the battery cover and the battery from the back of the phone > Unlock and remove the SIM card from the phone, then close the SIM card latch > In the top centre of the latch there is a rectangle with a metal tab in the middle; GENTLY push the metal tab ...
Video calling features. Get a quick look at some of the helpful video calling features in Teams. Screen sharing Recordings Customized backgrounds Live reactions Layouts. Video calling benefits. More about video calling.
Hover over the icon at the top left of the screen, which looks like a notebook and pen. Clicking on this icon will create a new chat window. From here, you can start a new private or a group chat, which works like a messenger app. Within your chat room, you have the option to either send messages, video call or simply phone call.
Education. [1] Available on desktop only. [2] Microsoft 365 subscription required. A group video call allows up to 300 people to video chat for up to 30 consecutive hours. Use Microsoft Teams for all your personal video calling needs. Teams is versatile and easy to use with family and friends of all ages. Try it today!
