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Jan 18, 2024 · Here’s how you can perform a hard reset on your pen: Remove the battery from the pen. Press and hold the top button of the pen for 30 seconds. Reinsert the battery into the pen. Press and hold the top button of the pen for 5-7 seconds to enter pairing mode. If sill persists, this is already hardware issue on the pen that need to replace. Note:
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There are some troubleshooting steps you can try if your Surface Pen won’t write, open apps, or connect to Bluetooth.
Check for updates
You can quickly check the health of your Surface drivers and firmware using the Surface app. 1.In the Surface app, expand Help & support to check if the update status is "You're up to date" or something else. 2.If needed, select the option to update the devices.
Check if your Surface Pen is compatible with your Surface
For more info, go to Identify your Surface Pen and features.
Check the battery level of your pen
•If the light on your pen is blinking red, you may need to change or charge the battery. •If you've paired your pen, you can check this in your settings. Select Start > Settings > Bluetooth & devices , then find your pen to see the battery level. If the battery is low or doesn't have power, you may need to change or charge your battery. For more info, go to Change Surface Pen batteries.
My pen won't ink
If your pen still doesn't ink after trying the steps in the previous section, here's what you can do: Test your pen by inking, writing, or erasing in OneNote, Sticky Notes, or Fresh Paint. If your pen works in one of these apps, then the app you want to use may not work with your pen. Open apps and use your Surface with touch. If you can't use your finger on your Surface, go to What to try if your Surface touchscreen doesn't work. After touch is working, try your pen again. Notes:
The light on my pen is blinking red or doesn't turn on
If the light on your pen is blinking red, you may need to change the battery. For info on how to replace the batteries in your pen, go to Change Surface Pen batteries. If the light on your pen doesn't turn on and you can still write on your Surface, the LED light may be broken. If the light on your pen doesn't turn on and you've replaced the battery, your pen may need to be replaced. For instructions on how to replace your pen, go to the section Request a replacement pen.
Clicking the top button doesn't open the assigned shortcut
If the assigned pen shortcut doesn’t open when you click the top button, the pen might not be paired with your Surface or might be low on battery. To see if the pen is paired and to see the battery level, select Start > Settings > Bluetooth & devices. If your pen is paired, go to Start > Settings > Bluetooth & devices > Pen & Windows Ink , then confirm the top button shortcut assignment. If the battery level is low or is not listed, you may need to replace the battery. For more info, go to Change the battery in Surface Pen. You may need to pair the pen with your Surface again after you change the batteries.
If these steps didn't resolve the problem, you can request a replacement Surface Pen. Go to Device service and repair, sign in with your Microsoft account, and select a Surface or register a new device.
After you select a registered device, you'll see replacement offers based on your warranty status and eligibility for exchange. To learn more about the Surface Warranty, you can visit Surface warranty: FAQ.
Press and hold the side button, then tap on the item. Drag and drop. Place your pen on an item and hold it there until the circle around the pointer completes. Then move the item to where you want it to go. Select multiple items. Press and hold the side button, then drag your pen over the items you want to select.
Sep 6, 2023 · To check the battery in a Surface Pen, press and hold the eraser button on the end of the stylus for five to seven seconds. A small LED light should turn on. A green light means the battery has a charge, while a red light means it's almost flat and should be replaced. No light means the battery is dead. To replace the battery, open the Surface ...
Feb 19, 2024 · Select “Bluetooth”. Choose the first option with “Bluetooth” to connect to any Bluetooth device, including the Microsoft Surface Pen. Select “Surface Pen”. It will take several seconds to discover the Surface Pen Bluetooth signal. Select the Surface Pen when it appears on the list of Bluetooth devices. Click “Done.”.
Use Surface Slim Pen 2. Learn about tactile signals on your pen and how to connect it to your Surface. More on Slim Pen 2. Use USB-C Charging base with your pen. Set up your charging base to store your Surface Slim Pen. More on USB-C Charging base. Fix problems with charging your pen.
Under Mouse, keyboard, & pen, look for Surface Slim Pen or Surface Slim Pen 2. Windows 10. Select Start > Settings > Bluetooth & devices. Look for Surface Slim Pen or Surface Slim Pen 2 to see how much battery is left. Surface Duo 2. For info on checking your pen's battery on this device, go to Connect Surface Slim Pen to Surface Duo.
