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Visit the BlackBerry ID reset page linked in the Resources section, click "Reset your password" and follow the on-screen instructions. In both cases, an email will be sent either to the email account associated with your BlackBerry ID or the device itself.
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Unfortunately, this means all of your settings will be reset...
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Reset Your Password. If you have forgotten your password, please enter your email address below.
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Aug 20, 2012 · Go to Blackberry World in any web browser and sign in with your email address and hit the "forgot password" button. They'll send you an email to reset your password.
Oct 25, 2022 · To perform a hard reset, remove the battery for a few seconds and then reinsert. For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys. To restore your Blackberry to its original factory settings, go to Options > Security Settings > Security Wipe.
How do I reset my device password if I forget it? For security reasons, the only way that you can reset your BlackBerry device password without knowing your current device password is to delete all of your device data. You can typically do this by entering an incorrect device password ten times.
To protect your BlackBerry ID login information if your smartphone is lost or stolen, the password reset email is not delivered to your smartphone. To receive your password reset email at a different email address, you must temporarily forward your email before you click the Submit button.