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  1. Cold boot is a little different than just turning the TV off and on again. When you turn off the TV, in fact, you are simply putting it on standby, while cold boot is like restarting a computer and allows you to fix those small errors that can be generated during use. Watch the video or follow the steps to learn how to cold boot your TV.

  2. Support is also available on your mobile device through the Samsung Members App. Get support. If a Samsung TV or Odyssey Ark gaming screen is having problems with signal, network, picture, or sound the built-in self-diagnosis tools or a factory reset will probably solve them.

  3. Apr 9, 2024 · First, disconnect the cable box from your Samsung TV and connect it to another television that you know is working properly. If the cable box functions correctly on the other TV, it suggests that the issue lies with your Samsung TV rather than the cable box. If the cable box doesn’t work on the other TV either, it indicates that the problem ...

  4. Jul 22, 2022 · For your information, most Samsung TVs have a default PIN of 0000. Step 1. Turn on your TV and press the Home button on the remote. Step 2. Navigate to Settings. Step 3. Select General > Reset. Step 4. Enter a 4-digit number on the PIN screen.

    • Overview
    • Using 2021 Smart TVs
    • Using 2018 Through 2020 Smart TVs
    • Using 2014 through 2018 Smart TVs
    • Older Smart TV Models
    • Using the Service Menu

    Are you having trouble with your Samsung TV? If you've been unable to troubleshoot the problem, a quick hard reset will clear up just about any issues you might encounter. This wikiHow article will show you how you can restore any Samsung smart TV to its original factory settings.

    Press the Home button on the remote.

    It has an icon that resembles a house. This displays the main menu on your TV.

    It has an icon that resembles a gear. It's the furthest option to the left on the main menu bar. Press the left side of the circle button to navigate all the way over to the Settings icon. Then press the round button inside the circle to select the Settings menu.

    It's the fifth option on the menu. It's next to an icon that resembles a cloud with a "?" in the middle. Press the bottom of the circle button to navigate down until you highlight "Support." Then press the round button to select "Support".

    It's the second option in the Support menu. The TV will do a quick diagnostic and then report the condition of the TV. Then it will display 4 options at the bottom of the screen.

    It's the second option at the bottom of the screen in the middle. Press down on the large circle button to navigate to the bottom. Then press the right side of the large circle button to navigate right. When "Self Diagnosis" is highlighted, press the round button in the center of the circle button to select it.

    Press the Home button on the remote.

    It has an icon that resembles a house. This displays the main menu on your TV.

    It has an icon that resembles a gear. It's the furthest option to the left on the main menu bar. Press the left side of the circle button to navigate all the way over to the Settings icon. Then press the round button inside the circle to select the Settings menu.

    It's the fifth option on the menu. It's next to an icon that resembles a cloud with a "?" in the middle. Press the bottom of the circle button to navigate down until you highlight "Support." Then press the round button in the select "Support".

    It's in the second option in the Support menu. Press Up and Down on the circle button to navigate up and down the menu. Then press the round button in the middle of the circle button to select '

    It's the last option in the Self Diagnosis menu. Press Down on the circle button to navigate to the bottom of the menu. Then press the large circle button to select "Reset".

    Press the "Menu" button on the remote.

    It's either a button that says "Menu" or "123" on your remote, or it's a button that has an icon that resembles a house. This opens your TV's main menu.

    This method will work on all Smart TV models beginning with the 2014 H series through the 2018 NU series.

    On most models, it's next to an icon that has a "?" in it. Use the arrow keys on the remote to navigate the menus and then press the "Enter" button to select an option.

    The "Enter" button may appear on your remote as "OK" or "Select." It's generally in the center of the remote.

    Use the arrow buttons on the remote to navigate the menu screens. Press "Enter/Ok/Select" to select a highlighted option in the menu.

    key on the remote for 12 seconds.

    You'll need to do this when the TV is turned on. As you hold the button, the standby light will blink without interruption.

    This method will work for all Smart TV models from 2013 and earlier.

    Lift your finger after 12 seconds.

    The Factory Reset window will appear.

    The TV will now reset to its original factory settings. Once the reset is complete, the TV will turn off.

    Put the TV in standby mode.

    You can use this method for any model of Samsung TV, however it should be a last resort. You can put the TV in standby by turning it off with the remote control.

    You'll know the TV is in standby because the red remote control sensor light will be on despite the TV screen being off.

    Press these buttons somewhat quickly one after another. After a few seconds, this should open a menu.

    If your TV does not display a menu after 10-15 seconds, try one of these alternate key sequences:

    Info ≣ Menu Mute Power

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  5. Apr 30, 2024 · First, switch your TV off using the remote. Remember to keep the remote aimed at the TV during the following steps. Press the following buttons in succession: Info > Menu > Mute > Power. Depending on the model, the above combination may not always work. If so, you can try this sequence: Mute > 8 > 2 > 4 > Power.

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  7. Feb 7, 2023 · Note: Before you perform a reset, check to see if there is a software update available as this may resolve most of the issues. Soft reset your Samsung TV. Reset the Smart Hub. Reset the picture settings. Reset the sound settings. Reset the network settings. Factory reset your TV.