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Jul 20, 2009 · Go the manage internet email icon on the device then update my pin. Then I take my old phone start the device switch. After your do it on the new device it will prompt you to update your pin for your BBM contacts.
- Overview
- Hard Reset
- Soft Reset
- Factory Reset
If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps
Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.
To perform a hard reset, remove the battery for a few seconds and then reinsert.
For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.
Open the battery cover on the back of the BlackBerry.
Remove the battery from the phone.
You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Reinsert the battery after a few seconds.
To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.
The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.
Press and hold the Alt key.
This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
Press and hold the Right Shift key.
Continue to hold the Alt key while you hold the Shift key.
Press and hold the Backspace/Delete key.
Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.
Open the Options on your home screen.
Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
In the Security Settings menu, select Security Wipe.
Choose what you want erased.
Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.
To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.
Jan 29, 2024 · Send a Universal Message. Keep your circle in the loop by sending a universal message. Send a text to your contacts and inform them of the upcoming SIM card change. You may Include the date of the switch and your new contact details.
Sep 19, 2023 · 1. Contact Your Service Provider. If you have recently changed your phone number, the first step is to contact your service provider. They may be able to assist you in retrieving your old number or transferring the contacts and messages associated with it to your new number.
Jan 25, 2024 · By following the outlined steps, you can potentially save time and money, as reactivating an old SIM card eliminates the need to acquire a new one. Additionally, it allows you to retain your existing phone number, sparing you the inconvenience of updating your contacts with a new set of digits.
Page 36: Phone Troubleshooting. My phone number appears as Unknown in the phone application If your BlackBerry® device uses a SIM card, try changing the phone number on your SIM card to change how your phone number appears in the phone application. On the Home screen or in a folder, click the Options icon.
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Jan 22, 2024 · Activate Your Old Number on the New SIM Card: Once the number portability request has been processed and approved, your old number will be activated on the new SIM card or with the new service provider. This step may involve inserting the new SIM card into your mobile device and following any activation instructions provided by the new service ...
