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- Overview
- Hard Reset
- Soft Reset
- Factory Reset
If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps
Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.
To perform a hard reset, remove the battery for a few seconds and then reinsert.
For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.
Open the battery cover on the back of the BlackBerry.
Remove the battery from the phone.
You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Reinsert the battery after a few seconds.
To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.
The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.
Press and hold the Alt key.
This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
Press and hold the Right Shift key.
Continue to hold the Alt key while you hold the Shift key.
Press and hold the Backspace/Delete key.
Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.
Open the Options on your home screen.
Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
In the Security Settings menu, select Security Wipe.
Choose what you want erased.
Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.
To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.
Aug 15, 2022 · Here are a number of fixes: Ensure the SIM is properly inserted. Test the SIM card on another device to be sure its still active and in good condition. Remove dust, rust or any foreign material inside the SIM slot. Ensure ‘Mobile networks’ is set to ON (Go to Home screen > Manage connections > Ensure Mobile networks in set to ON) Take a ...
Jan 25, 2024 · Step 3: Provide Necessary Information. After establishing contact with your mobile service provider and gaining insights into the reactivation process, the next crucial step involves providing the necessary information to facilitate the seamless reactivation of your old SIM card. 1. Account Verification.
Jan 21, 2020 · Device: BlackBerry KEYone System: Android Network: Kogan SIM Card: Optus (Also, this is going to sound paranoid - lol, bear with me - but a long time ago, I was discussing government corruption online, frequently, and my internet was getting constantly electrocuted.
Apr 13, 2024 · 1. Restart your device: Sometimes a simple restart can resolve minor issues. Power off your device, remove the SIM card, wait for a few seconds, and then reinsert the SIM card and power on your device. 2. Check SIM card compatibility: Ensure that your device is compatible with the SIM card you are using.
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